International Operations Assistant

vor 1 Monat

Berlin, Berlin, Deutschland Indie Campers Vollzeit

The Role

We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Berlin.

As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. You will work closely with our team to align reservations with available campervans, verify and prepare campers and road trip extras, and maintain the campervans in top condition.

Key Responsibilities

  • Customer Service and Sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
  • Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras, and kits.
  • Quality Control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support Activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You like international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

The Indie Commitment

  • All internships are compensated, the amount depending on location, country, and region (accommodation is not included).
  • Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and possibility of integration in Indie Campers after the internship.

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