Inbound Sales Account Coordinator
vor 1 Monat
About the Role
As an Inbound Sales Account Administrator at think-cell, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to respond to incoming inquiries, resolve customer issues, and work closely with our outbound sales team to identify and pursue new business opportunities.
Key Responsibilities
- Represent think-cell in all inbound communication with customers
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with the outbound sales team to identify and pursue new business opportunities
- Work with resellers to ensure alignment with our sales procedures
- Focus on building long-lasting customer relationships
- Communicate effectively with tech-savvy purchasing agents
- Work in a team environment with international colleagues
- Outgoing, well-spoken, and have some understanding of computer technology and office software
Requirements
- University degree or professional training preferred
- Experience in administrative or sales support roles
- Familiarity with CRM software and sales-related tools
- Experience in a SaaS or tech environment welcomed
- Strong communication and customer service skills
- Attention to detail and accuracy
- Analytical and problem-solving abilities
- Experience in a customer-facing role
- Open and outgoing
- Passion for working with interesting customers and coworkers
- Fluent in written and spoken English
About think-cell
think-cell is a leading provider of business document creation software, renowned for our essential PowerPoint plug-in that revolutionizes the creation of charts and other layout functionalities. With a global presence, we have offices in Berlin, Denver, Boston, London, and Tokyo, and a dedicated team of over 150 employees. Our innovative solutions have garnered a broad and loyal customer base of over 1.2 million business users in 30,000 companies, including all top 10 global consulting firms, over 90% of DAX 40 companies, and 89 of the top 100 US blue chip enterprises.
Why Work with Us?
We encourage you to apply, even if you feel you may not tick every box. At think-cell, we understand that diversity fuels excellence, and we welcome all passionate individuals who want to contribute to our growing and exciting business. Your presence will help shape our inclusive culture and inspire us to reach new heights together.
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