Technical Support Specialist
vor 21 Stunden
FARO Europe is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical support, guidance, and solutions to our customers.
Key Responsibilities- Provide technical support and guidance to customers via various communication channels
- Respond to customer inquiries related to our hardware and software products
- Escalate complex issues to other departments as necessary
- Document customer interactions in our CRM system
- Collaborate with other support teams to ensure excellent customer experience
- Contribute to process improvements and support the development of new processes
- University degree in a technical field or comparable education
- Strong service-oriented mindset and excellent communication skills
- Fluency in English and German, with additional European languages an advantage
- Technical knowledge in Metrology is a plus
- Demonstrated work experience in a technical service-oriented organization
- Permanent employment contract
- Flexible working hours
- Ongoing training and development opportunities
- Employee events and services, including health days and sponsored sports events
- Employee Reward & Recognition Scheme
-
Technical Support Specialist 3rd Level
vor 1 Woche
Korntal-Münchingen, Deutschland FARO Europe VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist 3rd Level to join our team at FARO Europe. As a key member of our support team, you will play a crucial role in providing technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide expert technical support, guidance, and...
-
Technical Support Specialist 3rd Level
vor 1 Woche
Korntal-Münchingen, Deutschland FARO Europe VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist 3rd Level to join our team at FARO Europe. As a key member of our support team, you will play a crucial role in providing technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide expert technical support, guidance, and...
-
Technical Support Specialist 3rd Level
vor 2 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist 3rd Level to join our team at FARO Europe. As a key member of our support team, you will play a crucial role in providing technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide expert technical support, guidance, and...
-
Technical Support Specialist 3rd Level
vor 2 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist 3rd Level to join our team at FARO Europe. As a key member of our support team, you will play a crucial role in providing technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide expert technical support, guidance, and...
-
Technical Support Specialist 3rd Level
vor 2 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist 3rd Level to join our team at FARO Europe. As a key member of our support team, you will be responsible for providing technical support, guidance, and solutions to our customers.Key ResponsibilitiesProvide technical support and guidance to customers via various channels, including...
-
Technical Support Specialist 3rd Level
vor 2 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist 3rd Level to join our team at FARO Europe. As a key member of our support team, you will be responsible for providing technical support, guidance, and solutions to our customers.Key ResponsibilitiesProvide technical support and guidance to customers via various channels, including...
-
Technical Support Specialist 3rd Level
vor 4 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitJob ID: R7166Make a Difference with FARO EuropeProvide technical assistance, guidance, and solutions to customersRespond to customer inquiries related to hardware and software productsElevate complex issues to internal teams for resolutionDocument customer interactions in the CRM systemCollaborate with support teams to deliver exceptional customer...
-
Technical Support Specialist 3rd Level
vor 3 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitJob ID: R7166Make a Difference with FARO EuropeProvide technical assistance, guidance, and solutions to customersRespond to customer inquiries related to hardware and software productsElevate complex issues to internal teams for resolutionDocument customer interactions in the CRM systemCollaborate with support teams to ensure exceptional customer...
-
Technical Support Specialist 3rd Level
vor 3 Wochen
Korntal-Münchingen, Deutschland FARO Europe VollzeitJob ID: R7166Make a Difference with FARO EuropeProvide technical assistance, guidance, and solutions to customersRespond to customer inquiries related to hardware and software productsElevate complex issues to internal teams for resolutionDocument customer interactions in the CRM systemCollaborate with support teams to ensure exceptional customer...
-
Senior Technical Support Engineer
vor 1 Monat
Korntal-Münchingen, Deutschland FARO Europe VollzeitPosition Overview:As a Senior Technical Support Engineer at FARO Europe, you will play a crucial role in delivering exceptional technical assistance to our clients. Your expertise will be essential in addressing complex inquiries and providing effective solutions.Key Responsibilities:Deliver comprehensive technical assistance, offering foundational guidance,...
-
Technical Support Specialist 3rd level
vor 4 Monaten
Korntal-Münchingen, Deutschland FARO Europe VollzeitJob ID: R7166How you will make a difference @ FARO Provide technical support, basic guidance, extended troubleshooting and solutions or answers as listed in the guidelinesRespond to both, internal and external customers inquiries related to the organization´s hardware and software productsEscalate internally, when necessary, to other departments ( Level...
-
Technical Editor
vor 4 Wochen
Korntal-Münchingen, Deutschland DURAG GROUP VollzeitThe DURAG GROUP, a leading provider of industrial solutions, is seeking a skilled Technical Editor to join their team at Hegwein GmbH in Korntal-Münchingen. As a key member of the company, you will play a vital role in promoting environmental safety and sustainability through the development of high-quality content.Job Title: Technical EditorJob Type:...
-
CNC Grinding Specialist
vor 3 Wochen
Korntal-Münchingen, Deutschland Dr. Stern Stuttgart GmbH VollzeitDr. Stern Stuttgart GmbH is seeking a skilled and dedicated CNC Grinding Specialist to join our growing team in the VVS area of Stuttgart. We specialize in providing high-quality manufacturing solutions for a diverse range of clients within the industrial sector. As a key member of our Craft/Industry division, you will play a vital role in ensuring precision...
-
CNC Grinding Specialist
vor 4 Wochen
Korntal-Münchingen, Deutschland Dr. Stern Stuttgart GmbH VollzeitDr. Stern Stuttgart GmbH is seeking a skilled and dedicated CNC Grinding Specialist to join our growing team in the VVS area of Stuttgart. We specialize in providing high-quality manufacturing solutions for a diverse range of clients within the industrial sector. As a key member of our Craft/Industry division, you will play a vital role in ensuring precision...
-
Service Reception Specialist
vor 1 Monat
Korntal-Münchingen, Deutschland EBB Truck-Center GmbH VollzeitJoin EBB Truck-Center GmbH as a Service Reception Specialist and be a vital part of our dynamic team.As a key point of contact for our clients, you will engage in a variety of responsibilities that bridge vehicle reception and handover, ensuring seamless interactions with both customers and cutting-edge technology.Customer Interaction: Provide expert advice,...
-
Electronics Engineer
vor 2 Wochen
Korntal-Münchingen, Deutschland Hegwein GmbH VollzeitAbout the RoleHegwein GmbH is seeking an experienced Electronics Engineer (m/w/d) to join our team in the development and evaluation of digital and analog circuit designs for our safety-critical devices and components.Key ResponsibilitiesDesign, develop, and evaluate digital and analog circuit designs for our safety-critical devices and componentsProvide...
-
Electronics Engineer
vor 2 Wochen
Korntal-Münchingen, Deutschland Hegwein GmbH VollzeitAbout the RoleHegwein GmbH is seeking an experienced Electronics Engineer (m/w/d) to join our team in the development and evaluation of digital and analog circuit designs for our safety-critical devices and components.Key ResponsibilitiesDesign, develop, and evaluate digital and analog circuit designs for our safety-critical devices and componentsProvide...
-
Electronics Engineer
vor 3 Wochen
Korntal-Münchingen, Deutschland Hegwein GmbH VollzeitAbout the RoleHegwein GmbH is seeking a highly skilled Electrotechnical Expert to join our team in the development and evaluation of digital and analog electronics for our safety-critical devices and components.Key ResponsibilitiesDesign, develop, and evaluate the digital and analog electronic scope for our safety-critical devices and components.Provide...
-
Electronics Engineer
vor 3 Wochen
Korntal-Münchingen, Deutschland Hegwein GmbH VollzeitAbout the RoleHegwein GmbH is seeking a highly skilled Electrotechnical Expert to join our team in the development and evaluation of digital and analog electronics for our safety-critical devices and components.Key ResponsibilitiesDesign, develop, and evaluate the digital and analog electronic scope for our safety-critical devices and components.Provide...
-
Customer Service Advisor
vor 1 Monat
Korntal-Münchingen, Deutschland EBB Truck-Center GmbH VollzeitJoin EBB Truck-Center GmbH as a Service Reception Specialist and be a vital part of our dynamic team.As a key point of contact for our clients, you will engage in a variety of responsibilities that include:Welcoming Customers: Serve as the primary liaison for customers, ensuring a friendly and professional atmosphere.Vehicle Management: Oversee the reception...