Aktuelle Jobs im Zusammenhang mit Customer Success Associate - Berlin, Berlin - Quantum Quest Talents
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Customer Success Associate
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Customer Success Associate
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Customer Success Associate
vor 1 Monat
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Customer Success Associate DACH
vor 1 Woche
Berlin, Berlin, Deutschland Sendinblue VollzeitCustomer Success Associate DACHAt Brevo, formerly known as Sendinblue, we're looking for a skilled Customer Success Associate to join our team in the DACH region. As a key member of our Customer Success team, you will be responsible for managing a portfolio of new and existing clients from onboarding to renewal in a scalable manner. Your primary goal will be...
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Customer Success Associate DACH
vor 2 Wochen
Berlin, Berlin, Deutschland Sendinblue VollzeitJob Title: Customer Success Associate DACHAbout the Role:As a Customer Success Associate DACH, you will be responsible for managing a portfolio of new and existing clients from onboarding to renewal in a scalable manner. You will collaborate closely with all departments on a day-to-day basis to help your customers reach their objectives. Your key...
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Customer Success Associate, Global Operations
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Customer Success Manager
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Customer Success Strategist
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Customer Success Manager
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Customer Success Strategist
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Customer Success Associate DACH
vor 1 Woche
Berlin, Berlin, Deutschland Sendinblue VollzeitAbout the Role:We are seeking a highly skilled Customer Success Manager to join our DACH team. As a Customer Success Manager, you will be responsible for managing a portfolio of new and existing clients from onboarding to renewal in a scalable manner.Key Responsibilities:Manage a portfolio of new and existing clients from onboarding to renewal in a scalable...
Customer Success Associate
vor 2 Monaten
We are seeking a highly skilled Customer Success Associate to join our team at Quantum Quest Talents. As a key member of our organization, you will play a crucial role in ensuring the success of our clients by providing exceptional support and guidance throughout the implementation process.
Key Responsibilities:
- Client Onboarding and Training: Participate in onboarding and training sessions to ensure a seamless transition for our clients, and provide ongoing support to help them achieve their goals.
- Software Utilization: Act as a trusted advisor to our clients, helping them to maximize the value of our software and develop sustainable solutions to meet their needs.
- Internal Advocacy: Effectively communicate client needs and feedback to internal teams, driving product development and improvement to ensure our software continues to meet the evolving needs of our clients.
- Collaboration and Teamwork: Work closely with our sales and product teams to implement new processes and tools, and contribute to a collaborative and dynamic work environment.
- Client Understanding and Enhancement: Develop a deep understanding of our clients' business needs and product usage, and identify opportunities to enhance their experience and drive business growth.
- Sales Support: Collaborate with our sales team to support negotiations with key clients and drive business growth.
Qualifications:
- Experience: Ideally, you have experience in direct customer interaction, preferably in the B2B or SaaS sector, with a strong understanding of software implementation and client success.
- Language Skills: Excellent proficiency in both German and English languages is required.
- Skills and Abilities: You possess excellent problem-solving skills, enjoy working in a fast-paced environment, and can effectively collaborate with cross-functional teams.
What We Offer:
- Competitive Compensation: A competitive salary and bonus structure.
- Professional Development: An annual budget for personal training and development, including conferences, courses, books, and career coaching.
- Wellness and Benefits: A choice between membership in a City Sports Club or a fitness pass, and access to a beautiful office in the heart of Berlin with state-of-the-art facilities.
- Integrative Culture: A robust onboarding program, regular coaching, and feedback to support your professional development, and an integrative startup culture that values team spirit and regular team events.