Customer Service Representative
Vor 4 Tagen
About Us
HORNBACH is a leading retail company in the home improvement and gardening industry. We are committed to providing our customers with exceptional service and a wide range of products to meet their needs.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing excellent customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities
- Customer Service
- Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
- Answer customer questions and provide product information to ensure customer satisfaction.
- Transaction Processing
- Process customer transactions accurately and efficiently, handling cash, credit card, and other payment methods.
- Count and reconcile cash and credit card transactions at the end of each shift.
- Store Maintenance
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Restock shelves and merchandise as needed to ensure a visually appealing store environment.
Requirements
- Education
- High school diploma or equivalent required.
- Experience
- Previous retail or customer service experience preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and credit card transactions.
What We Offer
HORNBACH offers a competitive salary and benefits package, including:
- Salary
- Competitive hourly rate based on experience.
- Benefits
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Employee discounts on store merchandise.
How to Apply
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system.
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