Rollout and Enablement Specialist for Intelligent Service Delivery

Vor 3 Tagen

Sankt LeonRot, Baden-Württemberg, Deutschland SAP Vollzeit

About Us

SAP is a global leader in enterprise software and solutions, helping organizations run better by providing innovative technology and services.

Your Future Role

We are seeking a highly skilled and creative individual to join our team as a Rollout and Enablement Specialist for Intelligent Service Delivery. As a key member of our team, you will be responsible for the rollout and enablement of our Intelligent Service Delivery (ISD) Hub application to our internal users and customers.

Key Responsibilities

  • Develop and implement concepts to enable new user groups and train existing users to maximize the benefits of our latest features.
  • Create high-quality rollout materials and organize and conduct enablement sessions to ensure seamless adoption.
  • Collaborate closely with colleagues in product management, product ownership, and chief product ownership to stay up-to-date on the latest features and gather user feedback.

Requirements

  • Excellent university or bachelor's/master's degree in a relevant field.
  • At least two years of professional experience in a related field.
  • Strong communication and presentation skills, with the ability to work effectively with diverse stakeholders.
  • Fluent English (written and spoken), with elementary German skills.

About the Team

The Global CoE Business Process Operations team is a dynamic and innovative group within the Premium Hub CoE within Customer Services & Delivery. Our team focuses on developing the Intelligent Service Delivery Hub application as a collaboration platform for customer service deliveries within the SAP Cloud Application Lifecycle Management.

Why Join Us

SAP is committed to creating a workplace that values diversity, inclusion, and flexibility. We offer a highly collaborative team environment, a strong focus on learning and development, and a variety of benefit options to support your well-being.

Our Culture

We believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

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