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Service and Application Specialist
vor 2 Monaten
About the Role
Falch GmbH is seeking a highly skilled and experienced Service and Application Specialist to join our team. As a key member of our service team, you will be responsible for providing technical support and sales expertise to our customers.
Key Responsibilities
- Maintenance and repair of mobile and stationary waterjet systems
- Independent supervision of the rental park, including instruction, handover, return, care, and maintenance
- Product demonstrations and technical support for customers in high-interest projects
- Technical advice to customers on problems and application questions, both on-site and by phone
- Advice and active sales of accessories during service visits
Requirements
- Technical-practical training in automotive, agricultural, or construction machinery, with several years of experience in a technical profession
- Curiosity about new technologies
- Independent, committed work style
- Customer-oriented thinking and acting
- Willingness to travel up to 40%, usually for day trips
- Trailer license or willingness to acquire one
About Us
Falch GmbH has grown to become a worldwide leading manufacturer of complete solutions in water jetting since its foundation in 1986. We are experts in innovative pump technology up to 3000 bar, thought-out solutions for automation, and an unbeatable customer service. We value sustainability and quality. We are a German owner-managed family business with two main locations in Blaubeuren and Merklingen. The Falch family now has 16 sales and service centers in 10 countries and over 270 employees and trainees.