Technical Application Engineer
vor 4 Wochen
About the Role:
We are seeking a highly skilled Technical Application Engineer to join our team at Clarios. As a Technical Application Engineer, you will be responsible for driving the deployment of Connected Services solutions into the market by leveraging your deep understanding of our service solutions and how they create operational efficiencies and value for our customers.
Key Responsibilities:
- Customer Sales Support: Primary point of contact for customer on-boarding, leading the customer service and support process, and effectively leading issue resolution with customers to ensure smooth business operations.
- Technical Support: Lead the deployment of technical pilots, development projects, and production installations with customers, as well as provide production post-sales technical support and troubleshooting assistance to customers, resolving issues in a timely and efficient manner.
- Technical Expertise: Serve as a primary technical resource for the sales team, possessing in-depth knowledge of our products, services, and industry trends, and lead communication of generated data to create value at the customer side.
- Product Training: Conduct product training sessions for customers and internal teams, ensuring a comprehensive understanding of product features and benefits.
- Customer Engagement: Build and maintain strong relationships with customers in the field, gathering their VoC insights and providing to the CX team for aggregation and consolidation.
- Collaboration: Work closely with cross-functional teams, including product development, engineering, and marketing, to align technical solutions with customer needs and business objectives.
- Sales Strategy: Contribute to the development of sales strategies and initiatives, leveraging technical insights to drive revenue growth and market expansion.
Requirements:
- Bachelor's degree in Engineering, Computer Science, or related field; advanced degree preferred.
- Proven experience in technical sales or engineering roles, with a track record of meeting or exceeding sales targets.
- Strong technical aptitude and proficiency in understanding complex technical concepts and solutions.
- Excellent communication, presentation, and influencing skills, with the ability to articulate technical information to both technical and non-technical audiences.
- Customer-focused mindset with a passion for delivering exceptional service and building long-term relationships.
- Ability to work independently and collaboratively in a fast-paced dynamic environment, managing multiple priorities effectively, and adapting to changing priorities.
- Fluency in German and English.
- Willingness to travel up to 30% of working time.
About Clarios:
Clarios is the global leader in advanced, low-voltage battery technologies for mobility. We power progress through ever-smarter solutions for virtually every kind of vehicle. With 16,000 employees in over 140 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety, and comfort to everyday lives. We answer to the planet with a rigorous ESG focus – advancing best-in-class sustainability practices and advocating for them across our industry. We recover, recycle, and reuse up to 99% of our battery materials. Clarios is a Brookfield portfolio company.
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