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Business Development Analyst

vor 2 Monaten


Hamburg, Hamburg, Deutschland freenet DLS GmbH Vollzeit

Job Description:

Für unsere Abteilung Customer Management suchen wir einen erfahrenen Business Development Analyst, der sich auf die Analyse von Kundenbeständen und die Entwicklung von Strategien zur Kundenbindung spezialisiert hat.

Als Teil unseres Teams werden Sie an der Entwicklung von Next-Best-Offer- und Smart-Pricing-Konzepten mitwirken und die richtigen Maßnahmen zur Minimierung des Churns und der Maximierung des Loyalitätsgrades entwickeln.

Wir bieten Ihnen eine offene und mitarbeiterorientierte Kultur mit hoher Flexibilität sowie die Möglichkeit von mobilem Arbeiten.

Ihre Aufgaben:

  • Analyse von Kundenbeständen und Identifizierung von Potenzialen für Churn Prevention und Cross- und Upselling
  • Mitarbeit an der Entwicklung von Next-Best-Offer- und Smart-Pricing-Konzepten
  • Entwicklung von Strategien zur Kundenbindung und Loyalitätssteigerung
  • Kooperation mit der Data-Science-Abteilung zur Entwicklung von Datengetriebenen Lösungen
  • Leitung von Projekten zur Implementierung von Kundenmanagement-Strategien

Ihre Qualifikationen:

  • Erfolgreich abgeschlossenes wirtschaftliches, mathematisches oder naturwissenschaftliches Studium
  • Berufserfahrung im analytischen CRM oder Kundencontrolling von Vorteil
  • Gute Deutschkenntnisse
  • Analytische Stärke und Detailgenauigkeit
  • Fähigkeit zur eigenständigen Erstellung von Analysen und Ableitung von Handlungsempfehlungen

Wir bieten:

  • Entwicklungsprogramme
  • Subventioniertes Fitnessstudio
  • Modernes Arbeitsumfeld
  • Mitarbeitervergünstigungen
  • Mobiles Arbeiten
  • Gesundheitsvorsorge