Senior Client Relationship Manager Germany
vor 4 Wochen
About the role
We are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and its requirements related to TRICARE in Germany. This key position will assume overall management responsibility for the delivery of client/government stakeholders collaboration and relationship management by ensuring contract execution, performance standards and goals are achieved.
This individual will be the lead for our business in Germany for any TRICARE Overseas Program policy related questions on local client/provider management and local service delivery. They will lead, direct and manage all client relationship activities in country to ensure full Military Treatment Facility participation, program execution and satisfaction.
This role can be located in our office in Neu-Isenberg or remotely, with frequent travel to Military Treatment Facilities, Military bases and other dedicated site locations. Domestic travel will be up to 50% of the time.
Key responsibilities
- Leads, directs and manages the assigned Tricare Oversees Program Client Relationship Leads, in charge of client relationship to ensure full Military Treatment Facility (or Military Unit) participation, enrolment of beneficiaries, program execution and satisfaction.
- Responsible for client management and program oversight. Principal local point of contact for all stakeholders.
- Analyzes execution to evaluate performance of country operations and its staff in meeting objectives. Determines local areas of potential cost reduction, optimization, program improvement, or policy change.
- Acts as a spokesperson to Government client stakeholders and is informed of internal projects, and actions that impact the client relationship.
- Leads and collaborates in regular formal client program updates.
- Directs, plans, and implements, objectives, processes and activities to ensure continuing operations, including preparation and execution of contingency plans.
- Oversees, or collaborates in the local operational execution alignment and possible issue resolution to solve organizational or departmental problems, incl. the implementation of corrective action plans.
- Interprets and explains policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Prepares or presents reports concerning activities, government statutes or rulings, or other items affecting businesses or program services in Germany.
- Directs or conducts studies or research concerning issues affecting areas of responsibility, both tactical and strategic.
- Develops and executes an engagement strategy for Germany that supports strategic initiatives in close coordination with key department stakeholders.
- Primary escalation point for contractual and policy guidance for all International SOS staff involved in TOP service delivery management.
- Oversees assigned portions of government audit reviews on site at designated locations, ensuring quality and successful audit outcomes are obtained.
- Monitors contract performance, contract initiatives and other contract/program related data analytics for Germany.
- Responsible for the implementation and oversight of local program education and communication program(s) for TOP providers & Government stakeholders.
- Oversight and support in the coordination of execution of all tasks that impact the MTF (or local Military Unit, i.e. in remote locations) through in-country personnel (clinical/non-clinical) in the Area of Responsibility (AOR).
- Maintain and strengthen relationships with the leadership of MTFs (or Military Units) and other military stakeholders (such as Regional Leadership/TAO) and relevant host nation Provider (PSP) stakeholders.
About you
- Strong senior-level client facing experience with the ability to communicate and influence key external and internal stakeholders at all levels
- Successful track record/experience of leading, coaching and developing client-facing teams
- Evidence of leadership positions and successful delivery
- Change management experience
- Experience/evidence of managing large projects and budgets is a plus
- Prior experience in working with the Government contracts a plus
- Bachelor's Degree in Business, Health Care Administration, etc., and/or relevant and significant work in those fields
- Excellent English skills (oral and written)
- Native language speaker in German or highly proficient;
- Outstanding relationship builder, collaborative and solutions-driven
- Excellent written and verbal communication and influencing skills, including presentation skills
- Excellent attention to detail, with the aptitude and willingness to research root causes
- Strong leadership skills and profile
#LI-Hybrid #Europe
-
Senior Client Relationship Manager Germany
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the roleWe are seeking a seasoned Client Relationship Team Lead to oversee our program delivery and client/government stakeholders collaboration in Germany. This key position will assume overall management responsibility for the delivery of client relationship management, ensuring contract execution, performance standards, and goals are achieved.This...
-
Senior Client Relationship Manager Germany
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitAbout the RoleWe are seeking a seasoned Client Relationship Team Lead to oversee the delivery of our TRICARE program in Germany. This key position will assume overall management responsibility for client/government stakeholders collaboration and relationship management, ensuring contract execution, performance standards, and goals are achieved.This...
-
Neu Isenburg, Hessen, Deutschland International SOS VollzeitJob OverviewWe are seeking a seasoned Client Relationship Lead to spearhead our program delivery in Germany, focusing on TRICARE Overseas Program management and collaboration with government stakeholders.About the RoleThis key position assumes overall responsibility for delivering client/government stakeholders collaboration and relationship management,...
-
Senior Operations Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
-
Senior Operations Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South West Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
-
Senior Operations Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South West Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
-
Senior Operations Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead and manage the operational service delivery of our TRICARE Overseas Program in South East Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent...
-
Senior Operations Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland International SOS VollzeitInternational SOS is a leading medical and security services company with a global presence. We are seeking a Senior Operations Manager to lead the operational service delivery of our TRICARE Overseas Program in South West Germany.About the roleThe successful candidate will be responsible for securing and sustaining successful and consistent results by...
-
Product Asset Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland Arrow Central Europe GmbH VollzeitJob Description:Arrow Central Europe GmbH is seeking a highly motivated and organized Graduate Product Asset Manager to join our team in Neu-Isenburg, Germany. As a key member of our team, you will be responsible for managing inventory, improving quality, and delivering exceptional customer service.Key Responsibilities:Work with the Product Group Manager to...
-
Product Asset Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland Arrow Central Europe GmbH VollzeitJob Description:Arrow Central Europe GmbH is seeking a highly motivated and organized Product Asset Manager to join our team in Neu-Isenburg, Germany. As a Product Asset Manager, you will be responsible for managing the quality of inventory, improving turn, reducing Slow Moving Inventory, and delivering on time to customer requirements.Key...
-
Senior Key Account Manager DACH
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland efcom gmbh VollzeitÜberblickAls Senior Key Account Manager DACH bei der efcom gmbh sind Sie verantwortlich für den Aufbau und die Pflege von engen, langanhaltenden Beziehungen zu unseren Schlüsselkunden in der Region D-A-CH. Ihre Aufgaben umfassen die Identifizierung von Geschäftschancen, die Entwicklung von Strategien zur Gewinnung neuer Kunden und die Führung von...
-
Senior Business Development Manager Gas
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland PepsiCo VollzeitMain ResponsibilitiesAs a Senior Business Development Manager Gas, you will be responsible for driving business growth and development within the Gas channel. This includes developing and implementing sales strategies, managing customer relationships, and collaborating with internal stakeholders to achieve business objectives.Key Responsibilities:Develop and...
-
Regionaler Key Account Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland The Lorenz Bahlsen Snack-World GmbH & Co KG Germany VollzeitDeine RolleAls Regionaler Key Account Manager bei The Lorenz Bahlsen Snack-World GmbH & Co KG Germany bist du verantwortlich für die Entwicklung und Umsetzung von Kundenstrategien, um den Absatzpotenzialen der zu betreuenden Kunden nachzugehen. Du setzt nationale Vereinbarungen um und stellst sicher, dass die Zielerreichung für deine Kunden erreicht...
-
Regionaler Key Account Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland The Lorenz Bahlsen Snack-World GmbH & Co KG Germany VollzeitDeine RolleAls Regionaler Key Account Manager bei The Lorenz Bahlsen Snack-World GmbH & Co KG Germany bist du verantwortlich für die erfolgreiche Entwicklung und Pflege von Schlüsselkunden im regionalen Markt. Du erkennst Absatzpotenziale und schöpfst diese aus, setzt nationale Vereinbarungen um und stellst die Zielerreichung für deine Kunden...
-
Senior Sales Manager Gas
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland PepsiCo VollzeitMain Responsibilities:As a Senior Sales Manager Gas at PepsiCo, you will be responsible for leading the Gas customer group with the wholesaler Lekkerland, ensuring achievement of targets (volume, profitability), and implementation of marketing strategies within specified budgets.Key areas of focus include developing sales strategies for Gas station channels,...
-
Technical Sales Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland Dupont VollzeitAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.As a Technical Sales Manager, you will be part of a premier multi-industrial...
-
Key Account Manager
vor 3 Wochen
Neu Isenburg, Hessen, Deutschland Sofort Transport Günther GmbH VollzeitAbout the Role:As a Key Account Manager, you will be responsible for developing and maintaining relationships with existing and new clients. Your primary goal will be to increase sales revenue and expand our client base.Key responsibilities will include identifying business opportunities, negotiating contracts, and providing exceptional customer service. You...
-
Enterprise Client Executive
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland NetApp VollzeitJob Title: Enterprise Client ExecutiveNetApp is seeking a highly motivated and experienced Enterprise Client Executive to drive sales activities within existing named enterprise accounts while aggressively pursuing new business in acquisition accounts within your territory.Key Responsibilities:Develop and execute strategic account plans to achieve aggressive...
-
Technical Sales Manager
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland Dupont VollzeitAt DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.As a Technical Sales Manager, you will be part of a premier multi-industrial...
-
Senior Key Account Manager in Branche Industrie
vor 4 Wochen
Neu Isenburg, Hessen, Deutschland BTC Gruppe VollzeitSenior Key Account Manager *in Branche Industrie & Dienstleistungen* Du und dein Potenzial sind bei uns willkommen, unabhängig von geschlechtlicher Identität, sexueller Orientierung, Behinderung, Alter, ethnischer oder sozialer Herkunft und religiöser WeltanschauungDas erwartet dichDu verantwortest die Weiterentwicklung sowie Pflege von Premium- und...
