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Fleet Management Customer Support Specialist
vor 2 Monaten
Are you passionate about delivering exceptional customer service in the realm of fleet management? We are seeking a dedicated Customer Service professional to enhance our fleet management operations.
Role Overview
Key Responsibilities
- Plan, oversee, and optimize the procurement and delivery of vehicles.
- Process vehicle orders based on specific requirements and manage scheduling for deliveries and returns.
- Handle registration documentation and oversee leasing agreements, ensuring effective monitoring of vehicle returns.
- Maintain oversight of fuel card validity.
- Generate monthly reports for clients detailing leasing contract mileage.
- Serve as the primary liaison between clients and internal contacts.
- Keep management and clients informed about the current status of operations.
- Address traffic violations and ensure they are sent to the appropriate authorities.
- Request and verify reference offers according to established criteria.
- Approve cost estimates in alignment with agreed specifications.
Qualifications
- Minimum of 2 years of professional experience in customer service.
- Familiarity with fleet management, leasing, or car rental is advantageous.
- Completion of a commercial apprenticeship is required.
- Proficiency in both German and English; additional languages are a plus.
- Strong communication skills and a proactive approach to problem-solving.
- Team-oriented mindset with a collaborative spirit.
Compensation and Benefits
SYNCREON offers a dynamic and challenging work environment within a growing international organization. We are committed to hiring and nurturing the right talent, fostering personal growth and self-development in a supportive atmosphere. Our compensation package is competitive within the market.
About SYNCREON
SYNCREON is dedicated to enhancing global trade by providing innovative solutions that streamline operations and improve the quality of life for communities worldwide. With a diverse workforce and a commitment to excellence, we are transforming the logistics landscape to meet the demands of the future.
We value diversity and are committed to equal employment opportunities. We believe that a diverse workforce is essential to our success and make recruitment decisions based on experience and skills. We encourage all candidates to bring their authentic selves to the application process.
By submitting your resume and application information, you authorize SYNCREON to store and process your information for recruitment purposes.
