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Head of Practice Scaling

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Munich, Bayern, Deutschland Filu GmbH Vollzeit

Job Title: Head of Practice Scaling

Company Overview:
At Filu GmbH, we are at the forefront of innovative veterinary medicine in Germany. Our mission is to revolutionize veterinary practices by providing a personalized and efficient experience for pets, their owners, and our dedicated team.

We prioritize creating a modern and adaptable work environment for our employees, emphasizing the importance of technology, culture, and design.

Your well-being, both physical and mental, is our priority, supported by a nurturing work culture and a range of benefits. We strive to cultivate a workplace where you can passionately contribute to the welfare of animals and their owners.

What We Offer:
  • A collaborative and values-driven founding team committed to transforming veterinary medicine
  • A supportive work environment that prioritizes your well-being
  • A team of colleagues who embody our core values and support one another
  • Focus on evidence-based veterinary care, with the unique chance to shape the future of a modern practice
  • Autonomous work in collaboration with colleagues and the founding team
  • Opportunities to enhance patient care and advance veterinary practices
  • Flexible work arrangements, including options for remote work
  • Flexible working hours
  • 28 days of vacation plus 2 additional days for community service
  • Competitive compensation and attractive benefits
  • Equity shares in the company
  • Additional budget dedicated to your mental and physical wellness
Expectations:
  • Lead the scaling of veterinary practices by developing innovative processes that enhance participant experiences and improve practice performance
  • Evaluate existing processes for efficiency and user experience, proposing initiatives for optimization
  • Establish and train on standard operating procedures (SOPs) to ensure clarity and transparency in all operations
  • Conduct regular audits and facilitate training sessions with practice leadership
  • Prepare practices for compliance with medical certification standards
  • Contribute creatively and practically to elevate our operational and scaling efforts
Requirements:
  • Minimum of 2 years of experience in structured environments requiring quick comprehension and effective communication
  • Experience in leading process improvement and operational excellence projects is preferred
  • A background in medical operations is not necessary
  • Willingness to travel regularly
  • Ability to take ownership of responsibilities and address issues proactively
  • Strong organizational skills and a quick understanding of processes
  • Capability to analyze complex situations and communicate them clearly
  • Empathetic and clear communication style
  • Proficiency in digital tools such as Google Sheets, Excel, Notion, and Miro

If you find the position of 'Head of Practice Scaling' intriguing, we encourage you to apply through our partner platform.

We look forward to your application.