Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Berlin, Berlin - Xentral ERP Software GmbH
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Technical Support Specialist
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German Technical Support Specialist
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German Speaking Technical Support Specialist
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Technical Support Specialist
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Berlin, Berlin, Deutschland NC GROUP GmbH VollzeitJob DescriptionNC GROUP GmbH is seeking a skilled Technical Support Specialist to join our team. As a key member of our tools support team, you will be responsible for commissioning, accepting, and installing SwissQual and Rohde & Schwarz measurement systems.Key Responsibilities:Commissioning, acceptance, and installation of measurement systems.Providing...
Technical Support Specialist
vor 1 Monat
We are seeking a highly skilled Technical Support Specialist to join our team at Xentral ERP Software GmbH. As a key member of our support team, you will be responsible for providing expert technical assistance to our customers, ensuring their seamless experience with our ERP system.
Key Responsibilities- Provide timely and effective technical support to customers via various channels, including email, phone, and ticketing systems.
- Collaborate with our product team to identify and resolve customer issues, improving the overall user experience.
- Develop and maintain in-depth knowledge of our ERP system, staying up-to-date with new features and updates.
- Communicate complex technical information to customers in a clear and concise manner, ensuring their understanding and satisfaction.
- Work closely with our sales team to provide pre-sales support, ensuring customers receive accurate information about our products and services.
- Proven experience in a technical support role, preferably in the ERP or software industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Strong knowledge of IT concepts, including IMAP, SQL, and API integrations.
- Fluency in English (C1) and German (C1), with the ability to communicate effectively with customers and colleagues.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including remote work options and flexible working hours.
- The chance to work with a cutting-edge ERP system, making a real impact on our customers' businesses.
- Ongoing training and support to help you succeed in your role.
We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
