Operations Specialist

Vor 2 Tagen

Berlin, Berlin, Deutschland Hive Technologies GmbH Vollzeit
About the Role

We are seeking a highly skilled Operations Specialist to join our team at Hive Technologies GmbH. As an Operations Specialist, you will play a critical role in supporting our partner fulfillment team in our first Polish FC, ensuring seamless operations and process quality.

Key Responsibilities
  • Support the partner fulfillment team in resolving problems and performing special fulfillment tasks
  • Act as a liaison between Hive's HQ in Berlin and the local operations at our partner's fulfillment center in Słubice (Poland)
  • Train the team on Hive fulfillment processes and new product features
  • Collaborate with onboarding management to launch new merchants
  • Contribute to scaling Hive partner operations while maintaining process quality
Requirements
  • Excellent relationship building skills with internal and external stakeholders
  • Multitasking abilities with a focus on juggling different priorities and deadlines
  • Ability to propose process and product improvements to enhance partner operations
  • Independence in performing tasks
  • Strong understanding of SLAs and number-driven operations
  • Experience in e-commerce fulfillment processes (B2C and B2B), preferably from a large marketplace operator
  • Eligibility to work in Poland or the EU
What We Offer
  • Transportation compensation of up to 250 EUR per month
  • Hybrid work arrangement from our HQ office in Berlin (2 days/week)
  • Comprehensive benefits package, including 30 vacation days annually and a dedicated monthly wellness and productivity budget
  • Opportunity to work with a highly driven team of exceptional individuals in a culture of trust, collaboration, empowerment, and constructive feedback
  • Attractive compensation package, including virtual employee stock options for all full-time team members
About Us

Hive Technologies GmbH is a leading operations platform in Europe, dedicated to making commerce operations better for brands, consumers, and ops partners. We believe in fostering diversity and creating an inclusive workplace where everyone feels encouraged to grow professionally.

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