Front Desk Associate

vor 2 Wochen

Berlingen, Deutschland Axel Hotels Vollzeit
About Axel Hotels

Axel Hotels is a pioneering hotel chain catering to the LGBTIQ+ community, welcoming everyone with open arms. Our spaces are designed to be inclusive and vibrant, making us a haven for those who crave a unique experience.

With a strong presence in the market, we're expanding our portfolio with new hotels in the pipeline. Our mission is to provide exceptional guest satisfaction and well-being, while driving business growth through innovative sales strategies.Key Responsibilities

  • Deliver exceptional customer service, ensuring a seamless check-in and check-out experience.
  • Manage reservations efficiently, providing accurate information and resolving any issues promptly.
  • Provide assistance with rotating shifts, adapting to the needs of our guests and the hotel.
Requirements
  • Minimum 2 years of experience as a receptionist in a similar hotel category.
  • Fluency in English is a must, with German highly valued. Additional languages are a plus.
  • Experience with Tresipro/Ulyses Cloud system is an asset.
What We Offer
  • Opportunities for career growth and development within the company.
  • Future geographic mobility within the hotel chain and new projects.
  • A diverse and committed team environment.
  • An inclusive and respectful work culture.

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