Front Desk Associate

vor 3 Wochen

Berlingen, Deutschland Axel Hotels Vollzeit
About Axel Hotels

Axel Hotels is a pioneering hotel chain catering to the LGBTIQ+ community, welcoming everyone with open arms. Our spaces are designed to be inclusive and vibrant, making us a haven for those who value diversity and inclusivity.

Our Mission

We strive to deliver exceptional guest experiences, ensuring maximum satisfaction and well-being during their stay. Our team members are empowered to drive business growth through upselling and cross-selling opportunities, both within the hotel and across the Axel Hotels network.

Key Responsibilities
  • Check-in and check-out processes
  • Providing exceptional customer service
  • Managing reservations and guest requests
  • Availability for rotating shifts
Requirements
  • Minimum 2 years of experience as a receptionist in a similar hotel category
  • High level of English proficiency, with German highly valued
  • Other languages are a plus
  • Experience with Tresipro/Ulyses Cloud system is an asset
What We Offer
  • Real opportunities for career growth and progression
  • Future geographic mobility within the Axel Hotels chain and new projects
  • A diverse and committed team environment
  • An inclusive and respectful work culture

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