Technical Customer Support Specialist
Vor 5 Tagen
We are seeking a highly skilled and motivated Technical Customer Support Specialist to join our team at DG timework GmbH. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers and ensuring their satisfaction with our services.
Key Responsibilities- Technical Support: Provide technical support to customers via phone, email, or chat, resolving their issues and concerns in a timely and professional manner.
- Hardware and Software Support: Explain the use of hardware and software to customers, ensuring they understand how to operate and troubleshoot their equipment.
- Remote Services: Ensure the remote services for troubleshooting and resolving issues with our customers' systems are functioning properly.
- System Configuration: Activate and configure our customers' systems remotely, ensuring they are up and running smoothly.
- Collaboration with Service Technicians: Work closely with our service technicians to resolve customer issues and provide support as needed.
- Documentation and Record-Keeping: Maintain accurate records of customer interactions, including issues resolved and actions taken.
- Education: Bachelor's degree in a related field, such as communications or electronics.
- Technical Skills: Proficiency in network topology, IP-based data networks, and data transmission methods and devices.
- Software Skills: Proficient in Microsoft Office and other relevant software applications.
- Soft Skills: Excellent communication and customer service skills, with the ability to work in a team environment.
- Availability: Willingness to work flexible hours, including evenings and weekends, as needed.
- Competitive Compensation: A salary that reflects your skills and experience.
- Training and Development: Ongoing training and development opportunities to help you grow in your career.
- Collaborative Work Environment: A dynamic and supportive team environment that encourages collaboration and innovation.
- Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
-
Customer Support Specialist
vor 4 Wochen
Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH VollzeitJoin Our Team as a Customer Support Specialist - Technical Sector (m/f/div.)Bosch Service Solutions Leipzig GmbH is a prominent organization situated in Leipzig, and we are currently on the lookout for three committed Customer Support Specialists with a technical background (m/f/div.) to enhance our team.Position OverviewRespond to incoming inquiries from...
-
Customer Support Specialist Connected Drive
Vor 3 Tagen
Leipzig, Sachsen, Deutschland Workstation Customer Care VollzeitWe are seeking motivated and communicative individuals to provide expert support to drivers of a German premium brand. As a Customer Support Specialist Connected Drive, you will be responsible for assisting customers with the use of Connected Drive applications.Key Responsibilities:Provide support to customers with usage-related issuesExplain the...
-
Customer Support Specialist Connected Drive
Vor 3 Tagen
Leipzig, Sachsen, Deutschland Workstation Customer Care VollzeitWe are seeking motivated and communicative individuals to provide expert support to drivers of a German premium brand. As a Customer Support Specialist Connected Drive, you will be responsible for assisting customers with the use of Connected Drive applications.Key Responsibilities:Provide support to customers with usage-related issuesExplain the...
-
Technical Support Specialist
vor 1 Woche
Leipzig, Sachsen, Deutschland Unite VollzeitJob OverviewWe are seeking a highly skilled and motivated professional to fill the role of Technical Support Specialist at Unite. As a key member of our team, you will be responsible for providing expert technical support to our customers and suppliers.Key Responsibilities:Incident Management: Identify, document, and resolve technical issues in a timely and...
-
Technical Support Specialist
vor 2 Wochen
Leipzig, Sachsen, Deutschland The Descartes VollzeitAbout DescartesDescartes is a leading global provider of software-as-a-service (SaaS) solutions for logistics and supply chain management. With over 26,000 customers worldwide, Descartes helps businesses optimize their operations, enhance customer service, and thrive in today's dynamic market.About pixipixi is a cloud-based warehouse management system (WMS)...
-
Technical Support Specialist
vor 16 Stunden
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at DG timework GmbH. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and service technicians.Key ResponsibilitiesProvide technical support to customers via phone and remote accessAssist...
-
Technical Support Specialist
vor 16 Stunden
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at DG timework GmbH. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and service technicians.Key ResponsibilitiesProvide technical support to customers via phone and remote accessAssist...
-
Technical Support Specialist for Alarm Systems
Vor 5 Tagen
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitDG timework GmbH is seeking a dedicated and skilled Technical Customer Support Specialist to join our growing team in Leipzig. In this role, you will play a vital part in providing exceptional technical assistance to our valued customers and service technicians. As a Technical Customer Support Specialist, you will be responsible for resolving technical...
-
Technical Support Specialist for Alarm Systems
vor 1 Woche
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitDG timework GmbH is seeking a dedicated and skilled Technical Customer Support Specialist to join our growing team in Leipzig. In this role, you will play a vital part in providing exceptional technical assistance to our valued customers and service technicians. As a Technical Customer Support Specialist, you will be responsible for resolving technical...
-
Technical Support Specialist
vor 1 Woche
Leipzig, Sachsen, Deutschland The Descartes VollzeitAbout The DescartesThe Descartes is a leading provider of software-as-a-service (SaaS) solutions for logistics and supply chain management. Our innovative technology helps companies streamline their operations, improve efficiency, and reduce costs.Job SummaryWe are seeking an experienced Technical Support Specialist to join our team in Leipzig or work from...
-
Customer Support Specialist
vor 4 Wochen
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitJoin Our Team as a Customer Support SpecialistAre you ready to embrace a new opportunity that goes beyond just a job? At DG timework GmbH, we are seeking a dedicated Customer Support Specialist who is eager to engage in meaningful work within a respected organization.Key ResponsibilitiesResponding to customer inquiries in German, both via written...
-
Technical Support Specialist
vor 2 Wochen
Leipzig, Sachsen, Deutschland Descartes Systems Group VollzeitAbout Descartes Systems GroupDescartes Systems Group is a leading provider of software-as-a-service (SaaS) solutions for supply chain and logistics operations. Our innovative technology and powerful trade intelligence enable us to help our customers move goods, information, transportation assets, and people where they're needed, when they're needed.Job...
-
Leipzig, Sachsen, Deutschland ANTRAGO VollzeitAbout ANTRAGOANTRAGO is a leading software and IT services company in the education sector, dedicated to providing innovative solutions for educational institutions. With over 27 years of experience, we have established ourselves as a trusted partner for educational institutions, offering a range of software solutions that cater to their needs.Job SummaryWe...
-
Leipzig, Sachsen, Deutschland ANTRAGO VollzeitAbout ANTRAGOANTRAGO is a leading software and IT services company in the education sector, dedicated to providing innovative solutions for educational institutions. With over 27 years of experience, we have established ourselves as a trusted partner for educational institutions, offering a range of software solutions that cater to their needs.Job SummaryWe...
-
Customer Support Specialist
vor 1 Woche
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitExciting Opportunity in Technical Customer ServiceWe are seeking a highly skilled and motivated Technical Customer Service Representative to join our team at DG timework GmbH. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients and service technicians.Your Key...
-
Customer Support Specialist
Vor 5 Tagen
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitExciting Opportunity in Technical Customer ServiceWe are seeking a highly skilled and motivated Technical Customer Service Representative to join our team at DG timework GmbH. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients and service technicians.Your Key...
-
Customer Support Specialist
vor 4 Wochen
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitJoin Our Team as a Customer Support SpecialistAre you seeking a rewarding role that goes beyond the ordinary? At DG timework GmbH, we offer a unique opportunity to engage in meaningful work that you can truly excel in.Key ResponsibilitiesAddressing customer queries in German, both in writing and via phoneSupporting clients with digital challenges and...
-
Technical Support Specialist for Solar Energy
Vor 2 Tagen
Leipzig, Sachsen, Deutschland Priwatt GmbH VollzeitAbout Priwatt GmbHPriwatt GmbH is a rapidly growing company in the solar energy sector, committed to making the energy transition accessible to everyone.Job DescriptionWe are seeking a highly motivated and experienced Technical Support Specialist to join our team in Leipzig. As a key member of our technical support team, you will be responsible for providing...
-
Technical Support Specialist for Solar Energy
Vor 2 Tagen
Leipzig, Sachsen, Deutschland Priwatt GmbH VollzeitAbout Priwatt GmbHPriwatt GmbH is a rapidly growing company in the solar energy sector, committed to making the energy transition accessible to everyone.Job DescriptionWe are seeking a highly motivated and experienced Technical Support Specialist to join our team in Leipzig. As a key member of our technical support team, you will be responsible for providing...
-
Technical Support Specialist
Vor 5 Tagen
Leipzig, Sachsen, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Kundenbetreuer (m/w/d) at DG timework GmbH in Leipzig. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer Communication:...
