IT Service Management Assistant

Vor 3 Tagen

Erlangen, Bayern, Deutschland WSAudiology Vollzeit

Job Summary

We are seeking a highly motivated and detail-oriented Working Student to join our ERP System team. As an IT Service Management Assistant, you will play a crucial role in supporting various aspects of service management and gaining valuable insights into IT.

Key Responsibilities

  • Service Management Support: Assist in managing and coordinating IT service processes, ensuring smooth operations and effective incident resolution.
  • Incident and Requirement Analysis: Analyze incidents and requirements to support decision-making and issue resolution.
  • Bug Fix Management: Monitor and manage the progress of Bug Fix RFCs (Request for Changes) to ensure timely and efficient resolutions.
  • Focus Incident Coordination: Support the coordination and communication of focus incidents, ensuring relevant stakeholders are informed and involved.

Qualifications

  • Field of Study: Currently enrolled in a Bachelor's or Master's program, preferably in Information Technology or a related field.
  • Language Skills: Proficiency in English and/or German.
  • Experience: Prior experience or internships in IT Service Management is highly desirable.
  • Skills: Strong analytical skills, attention to detail, and the ability to work collaboratively in a team environment.

What You Will Work With

  • Internal Stakeholders: Collaborate with Customer Service departments, European Distribution/Manufacturing centers, and IT quality and project management teams.
  • External Stakeholders: Engage with external partners, including Infor IMS, and coordinate with IT colleagues globally and across the EMEA region.

What We Offer

  • Flexible working hours including home working
  • Attractive salary package
  • Early Talent Community
  • Modern workspaces and international working environment
  • Corporate and Company Benefits
  • Flexible adaptation of your working hours to your studies, e.g. full-time during the semester holidays
  • Good public transport connections and free parking spaces
  • Subsidised canteen

  • IT Service Management Assistant

    vor 3 Wochen

    Erlangen, Bayern, Deutschland WSAudiology Vollzeit

    IT Service Management AssistantWe are seeking a motivated and detail-oriented IT Service Management Assistant to join our ERP System team. In this role, you will support various aspects of service management and gain valuable insights into IT.Key ResponsibilitiesService Management Support: Assist in managing and coordinating IT service processes, ensuring...

  • IT Service Management Assistant

    vor 1 Monat

    Erlangen, Bayern, Deutschland WSAudiology Vollzeit

    Job Title: Working Student - IT SupportWe are seeking a motivated and detail-oriented Working Student to join our ERP System team. As a key member of our team, you will support various aspects of service management and gain valuable insights into IT.Key Responsibilities:Assist in managing and coordinating IT service processes, ensuring smooth operations and...

  • IT Service Management Assistant

    vor 1 Monat

    Erlangen, Bayern, Deutschland WSAudiology Vollzeit

    Job Title: Working Student - IT SupportWe are seeking a motivated and detail-oriented Working Student to join our ERP System team. As a key member of our team, you will support various aspects of service management and gain valuable insights into IT.Key Responsibilities:Assist in managing and coordinating IT service processes, ensuring smooth operations and...

  • IT Service Director

    vor 2 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    [IT Service DirectorYou are an experienced IT professional looking for a new challenge. At Siemens AG, we have an exciting opportunity for an IT Service Director to lead our Local Area Network (LAN) infrastructure. This role will involve designing, implementing, and managing our LAN infrastructure, ensuring its availability, reliability, and security. You...

  • Human Resource Management Assistant

    vor 2 Wochen

    Erlangen, Bayern, Deutschland Fluence Vollzeit

    About the RoleWe are seeking a highly motivated and organized Human Resource Management Assistant to join our HR Administration team at Fluence. As a key member of our team, you will be responsible for providing administrative support to our HR operations, ensuring the smooth day-to-day functioning of our HR processes.Key ResponsibilitiesAssist our HR...

  • Human Resource Management Assistant

    vor 3 Wochen

    Erlangen, Bayern, Deutschland Fluence Vollzeit

    About the RoleWe are seeking a highly motivated and organized Human Resource Management Assistant to join our HR Administration team at Fluence. As a key member of our team, you will be responsible for providing administrative support to our HR functions, including data collection, documentation, and archiving.Key ResponsibilitiesAssist our HR Administration...

  • IT Service Owner

    vor 2 Monaten

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - LAN InfrastructureWe are seeking an experienced IT Service Owner to lead our Local Area Network (LAN) infrastructure, ensuring its availability, reliability, and security. As a key member of our IT team, you will design, implement, and manage our LAN services, working closely with various collaborators and service providers.Key...

  • IT Service Owner

    vor 2 Monaten

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - LAN InfrastructureWe are seeking an experienced IT Service Owner to lead our Local Area Network (LAN) infrastructure, ensuring its availability, reliability, and security. As a key member of our IT team, you will design, implement, and manage our LAN services, working closely with various collaborators and service providers.Key...

  • IT Service Owner

    vor 2 Monaten

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - LAN InfrastructureWe are seeking an experienced IT Service Owner to lead our Local Area Network (LAN) infrastructure, ensuring its availability, reliability, and security. As a key member of our IT team, you will design, implement, and manage our LAN services, working closely with various collaborators and service providers.Key...

  • IT Service Owner

    vor 2 Monaten

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - LAN InfrastructureWe are seeking an experienced IT Service Owner to lead our Local Area Network (LAN) infrastructure, ensuring its availability, reliability, and security. As a key member of our IT team, you will design, implement, and manage our LAN services, working closely with various collaborators and service providers.Key...

  • IT Service Owner

    vor 3 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    IT Service Owner - LAN Infrastructure ExpertAt Siemens AG, we are seeking an experienced IT Service Owner to lead our Local Area Network (LAN) infrastructure. As a key member of our IT team, you will design, implement, and manage our LAN services, ensuring their availability, reliability, and security. Your expertise will be essential in handling network...

  • IT Service Owner

    vor 4 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - MicrosegmentationWe are seeking an experienced IT Service Owner to lead the design, implementation, and management of microsegmentation strategies within our Zero Trust network. As a key member of our IT team, you will play a crucial role in ensuring the security of our network infrastructure and contributing to the development...

  • IT Service Owner

    vor 4 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - MicrosegmentationWe are seeking an experienced IT Service Owner to lead the design, implementation, and management of microsegmentation strategies within our Zero Trust network. As a key member of our IT team, you will play a crucial role in ensuring the security of our network infrastructure and contributing to the development...

  • Technischer Angebotsmanager für IT- und Data Services

    vor 2 Wochen

    Erlangen, Bayern, Deutschland Siemens Mobility GmbH Vollzeit

    Übernehmen Sie die HerausforderungSie sind ein Pionier in der Mobilität und tragen aktiv zu Verkehrswende und Klimaschutz bei. Als Teil des Customer Services Portfolios entwickeln wir eine digitale Lösungsumgebung, die das gesamte Datenmanagement abdeckt, von der Datengenerierung über Instandhaltungs-Management-Systeme und Wartungsdepots bis hin zu einem...

  • IT Service Owner

    vor 3 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Job Title: IT Service Owner - LAN InfrastructureWe are seeking an experienced IT Service Owner to lead our Local Area Network (LAN) infrastructure, ensuring its availability, reliability, and security.Key Responsibilities:Design, implement, and lead LAN infrastructureEnsure network services are delivered with best-in-class performance and reliabilityEngage...

  • IT Service Owner

    vor 4 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Unlock the Future of Network SecurityWe are seeking an experienced IT Service Owner to lead the design, implementation, and management of microsegmentation strategies within our Zero Trust network. As a key member of our team, you will play a crucial role in ensuring the security of our network infrastructure and contributing to the development of our...

  • IT Service Owner

    vor 4 Wochen

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Unlock the Future of Network SecurityWe are seeking an experienced IT Service Owner to lead the design, implementation, and management of microsegmentation strategies within our Zero Trust network. As a key member of our team, you will play a crucial role in ensuring the security of our network infrastructure and contributing to the development of our...

  • IT Service Owner

    vor 1 Monat

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Unlock the Future of Network SecurityWe are seeking a seasoned IT Service Owner to lead the design, implementation, and management of microsegmentation strategies within our Zero Trust network. As a key player in our security architecture, you will ensure the security of our network infrastructure and drive our company's security objectives forward.Your...

  • IT Service Owner

    vor 1 Monat

    Erlangen, Bayern, Deutschland Siemens AG Vollzeit

    Unlock the Future of Network SecurityWe are seeking a seasoned IT Service Owner to lead the design, implementation, and management of microsegmentation strategies within our Zero Trust network. As a key player in our security architecture, you will ensure the security of our network infrastructure and drive our company's security objectives forward.Your...

  • Assistant Store Manager

    vor 4 Wochen

    Erlangen, Bayern, Deutschland Rituals Vollzeit

    Join Our Team as Assistant Store ManagerWe are growing and looking for motivated Assistant Shop Managers in the Nuremberg/Erlangen area to help us create unique well-being moments for our Rituals fans.Key Responsibilities:Support the Shop Manager in all store-related mattersStore management, including cash handling, inventory, and visual merchandising, as...