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Bilingual Customer Service Advisor

vor 2 Monaten


Köln, Nordrhein-Westfalen, Deutschland spized GmbH Vollzeit

Exciting Career Opportunity at Spized GmbH

At Spized GmbH, we are dedicated to enhancing the sports experience by providing athletes with the ability to create their own unique jerseys that embody their individuality and passion. Our innovative platform allows users to design high-quality, customized jerseys through an advanced 3D configurator.

Key Responsibilities
  • Deliver outstanding customer support to our clientele in France and Germany through various communication channels.
  • Develop in-depth product knowledge to assist customers in realizing their creative designs.
  • Manage incoming orders and authorize them for production.
Required Qualifications
  • Exceptional listening and communication abilities.
  • Prior experience in customer service roles.
  • Strong attention to detail coupled with a creative approach.
  • Capability to perform effectively in high-pressure situations.
  • Fluent in French with proficiency in English and German.
What We Offer
  • Access to high-quality tools, flexible working hours, and options for remote work.
  • A modern workspace that fosters creativity and collaboration.
  • Engaging projects with opportunities for innovation.
  • A comprehensive onboarding experience with dedicated support.
  • Team-building initiatives that promote a positive and collaborative workplace culture.

If you share our passion for sports and customer engagement, we encourage you to explore this opportunity further.