Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Ulm, Baden-Württemberg - TalenTailors
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon - A Trimble Company. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide...
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Technical Support Specialist
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon, a Trimble Company. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via...
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Technical Support Specialist
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide technical support to customers...
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide technical support to customers...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email,...
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Technical Support Specialist
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Technical Support Specialist
vor 1 Woche
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Entry-Level Technical Support Associate
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze...
Technical Support Specialist
vor 2 Monaten
We are currently in search of a Service Desk Technician (1st level) to enhance our customer support operations.
Key Responsibilities:
- User Assistance: Provide timely technical support to end-users through various channels, ensuring quick resolution of IT-related issues.
- Troubleshooting: Diagnose and resolve hardware, software, and network problems, escalating complex issues to the relevant teams as needed.
- Incident Tracking: Record, monitor, and prioritize support requests using a ticketing system, ensuring thorough documentation of all incidents and their resolutions.
- Password Management: Assist with password resets, account setups, and access management in accordance with company protocols.
- Software Management: Install, configure, and update software applications, ensuring compliance with licensing agreements.
- Hardware Assistance: Support hardware setup, maintenance, and replacement, including computers, printers, and peripherals.
- Remote Support: Provide remote assistance to off-site employees, guiding them through technical challenges or conducting remote troubleshooting when possible.
- Knowledge Base Development: Contribute to the creation and maintenance of a knowledge base, developing documentation and FAQs to help users resolve common issues.
- Employee Training: Assist in educating staff on essential IT procedures and best practices.
- Compliance Assurance: Ensure that all support activities adhere to company policies, security standards, and regulatory requirements.
Qualifications:
- Technical Skills: Proficient in Microsoft Office applications, including Outlook, Word, Excel, Teams, PowerPoint, and Visio.
- Strong understanding of computer hardware, operating systems (Windows), and software applications.
- Familiarity with network protocols and troubleshooting connectivity issues.
- Knowledge Base: Understanding of circuit boards, processors, chips, electronic equipment, and software applications.
- Proficient in English language structure, content, and grammar.
- Understanding of the German language is preferred.
- Knowledge of customer service principles, including needs assessment and quality standards.
- Understanding of business management principles related to strategic planning and resource allocation.
- Knowledge of engineering principles and their practical applications.
- Core Skills: Ability to logically evaluate solutions and approaches to problems.
- Active listening skills to fully comprehend and respond to others.
- Ability to understand written content in work-related documents.
- Consideration of costs and benefits in decision-making.
- Ability to determine system functionality and the impact of changes.
Abilities:
- Ability to apply general rules to specific problems.
- Ability to synthesize information to form conclusions.
- Ability to comprehend spoken information and ideas.
- Ability to effectively communicate information verbally.
- Ability to recognize potential issues before they escalate.
Benefits:
- Opportunity to tackle a variety of exciting technological challenges and learn continuously.
- Work in a modern office equipped with advanced technologies.
- Enjoy a flexible work model with a blend of onsite and remote work.
- Be part of a globally recognized organization with stable employment.
- Receive a competitive salary package.
