Customer Experience Senior Manager Cardiovascular
vor 1 Monat
Daiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With over 120 years of experience and a presence in over 20 countries, we are committed to making a difference in the lives of patients and their families.
Job Title: Customer Experience Senior Manager CardiovascularWe are seeking a highly qualified and experienced professional to join our Customer Experience Strategy group as a Customer Experience Senior Manager Cardiovascular. This role will be responsible for driving the implementation of our strategic framework for cardiovascular products, focusing on an integrated approach to customer experience that considers the end-to-end journey.
Key Responsibilities:- Develop and implement a comprehensive customer experience strategy for cardiovascular products, including Medical Affairs, Market Access, Marketing & Sales, and Digital Excellence.
- Drive the implementation of Single Minded Proposition for Cardiovascular and lead customer experience planning for the brand in alignment with the portfolio, focusing on patients.
- Challenge strategic and implementation plans (EU and affiliates) for the brand, focusing on creating one end-to-end customer journey.
- Develop and implement activities and content according to customer needs, deliver on EU campaigns together with affiliates.
- Act as product owner for digital solutions, driving implementation from need identification to roll-out of the solutions.
- Contribute to Life Cycle Management and competitive approaches.
- MBA or marketing degree.
- At least 5 years of experience in the pharmaceutical industry, preferably in cardiovascular or diabetes.
- Commercial experience and acumen.
- Experience in building impactful customer interactions in Germany or other European countries where Daiichi Sankyo Europe is present.
- Experience in creating personalized content for HCPs through development of modular content and supporting localization and implementation.
- Develop channel-specific templates to be cascaded to countries, considering customer journey.
- Hands-on proactive approach and accountability.
- Good communication and strong social skills.
- Experience working in and leading cross-functional and cross-cultural teams.
- Ability to work in English - fluent written and spoken, additional language a plus.
At Daiichi Sankyo Europe, we foster a culture of mutual respect and continuous learning, with a strong commitment to inclusion and diversity. We offer a dynamic and supportive work environment that encourages growth, bold thinking, and contribution of ideas. If you have a proactive mindset and passion for addressing the needs of patients, we eagerly await your application.
-
Customer Experience Senior Manager Cardiovascular
vor 4 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitJob Title: Customer Experience Senior Manager CardiovascularAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the lives of patients worldwide. With a strong presence in Europe and a commitment to excellence, we strive to become a global...
-
Customer Experience Senior Manager Cardiovascular
vor 4 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitJob Title: Customer Experience Senior Manager CardiovascularAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the lives of patients worldwide. With a strong presence in Europe and a commitment to excellence, we strive to become a global...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With over 120 years of experience and a presence in over 20 countries, we are committed to making a difference in the lives of patients and...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With over 120 years of experience and a presence in over 20 countries, we are committed to making a difference in the lives of patients and...
-
Customer Experience Senior Manager Cardiovascular
vor 3 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitJob Title: Customer Experience Senior Manager CardiovascularAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With a strong presence in Europe and a commitment to excellence, we strive to...
-
Customer Experience Senior Manager Cardiovascular
vor 3 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitJob Title: Customer Experience Senior Manager CardiovascularAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With a strong presence in Europe and a commitment to excellence, we strive to...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Customer ExperienceDaiichi Sankyo Europe is seeking a highly skilled Customer Experience Senior Manager to drive the implementation of our strategic framework for Cardiovascular products. This role will focus on delivering an integrated approach to customer experience, considering the end-to-end journey of our...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Innovative Customer ExperienceDaiichi Sankyo Europe is dedicated to delivering new standards of care that enrich the quality of life around the world. In the field of cardiovascular disease, we strive to protect people from this leading cause of death in Europe and help patients who suffer from it to enjoy every precious...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Customer ExperienceDaiichi Sankyo Europe is seeking a highly skilled Customer Experience Senior Manager to drive the implementation of our strategic framework for Cardiovascular products. This role will focus on delivering an integrated approach to customer experience, considering the end-to-end journey.Key...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Innovative Customer ExperienceDaiichi Sankyo Europe is seeking a highly skilled Customer Experience Senior Manager Cardiovascular to drive the implementation of our strategic framework for cardiovascular products. This role will focus on delivering an integrated approach to customer experience, considering the end-to-end...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled and experienced Senior Manager CX Cardiovascular...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled and experienced Senior Manager CX Cardiovascular...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled Senior Manager CX Cardiovascular Portfolio...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled Senior Manager CX Cardiovascular Portfolio...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled and experienced Senior Manager CX Cardiovascular...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled and experienced Senior Manager CX Cardiovascular...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Innovative Marketing StrategiesDaiichi Sankyo Europe is dedicated to delivering exceptional customer experiences across our cardiovascular portfolio. As a Senior Marketing Manager for Cardiovascular Portfolio, you will play a pivotal role in driving our marketing efforts, aligning customer needs with strategic...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeDedicated to discovering, developing, and delivering new standards of care that enrich the quality of life around the world, Daiichi Sankyo Europe is a leading pharmaceutical company with a strong commitment to innovation and patient care.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeWe are a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled and experienced professional to drive customer experience...
-
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitAbout Daiichi Sankyo EuropeWe are a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job Title: Senior Manager CX Cardiovascular Portfolio MarketingWe are seeking a highly skilled and experienced professional to drive customer experience...
