Support Specialist

vor 4 Wochen

Köln, Nordrhein-Westfalen, Deutschland ACTINEO Vollzeit
Job Title: Support Engineer

We are seeking a highly skilled and experienced Support Engineer to join our team. As a Support Engineer, you will be responsible for providing top-notch technical support to our employees, ensuring a seamless and efficient experience.

Key Responsibilities:
  • Provide first and second-level desktop and application support to employees
  • Deploy new hardware, software, and manage application updates
  • Apply security configurations and troubleshoot technical issues
  • Work independently and manage priorities to meet deadlines
  • Collaborate with cross-functional teams to resolve complex technical issues
Requirements:
  • Strong technical skills, including experience with Windows-based software, Mac OS, and cloud infrastructure
  • Excellent problem-solving and critical thinking skills
  • Ability to work independently and manage priorities
  • Experience working within an ITIL framework
  • Fluency in both English and German language
Desirable Skills:
  • Experience with endpoint configuration management, SCCM, and Microsoft PowerShell
  • Knowledge of cloud computing, Azure, AWS, and Citrix
  • Experience with remote assistance tools and SQL Server
About Us:

Verisk is a leading data analytics and technology partner to the global insurance industry. We deliver value to our clients through expertise and scale. As a Support Engineer at Verisk, you will have the opportunity to work with a talented team and contribute to the success of our organization.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply.

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