Client Success Specialist
vor 2 Monaten
Welcome to myroom24
At myroom24, we are redefining living experiences across Germany, Austria, the Netherlands, and beyond. Are you ready to shape the future of living and enable individuals to enjoy more flexible and independent lifestyles? Join us in this exciting journey.
Supportive Team Environment
Our team at myroom24 thrives on challenges, knowing they have a strong support system behind them. Our formula for success is straightforward: streamlined decision-making processes foster the flexibility and creativity necessary for progress. We are a dynamic international team, passionate about our mission.
Commitment to Sustainability
Through our innovative approach, we transform previously unused spaces into sustainable living environments.
Accelerate Your Career
With the backing of strategic investors, myroom24 is poised for rapid growth. This means ample opportunities for you to advance your career, equipped with the tools, support, and autonomy to seize every chance that comes your way.
Key Responsibilities- Identify and engage new clients and partners
- Provide daily communication and support for our diverse clientele
- Maintain customer data through our CRM system
- Handle customer inquiries via phone and email
- Manage tickets in our support system while collaborating with your team
- Devise innovative strategies to drive company growth
- Act as a friendly liaison between hotel partners and clients
- Collaborate with various departments including Customer Service, Business Development, Marketing, Sales, and Product teams
- Minimum of 1 year of experience in Sales, ideally within a startup or fast-paced environment
- Experience in the hospitality sector is advantageous
- A belief in 'learning by doing' as a pathway to personal growth, with a constant pursuit of new challenges
- Exceptional written and verbal communication skills in both German and English
- Empathy: Ability to understand and adapt to the motivations and goals of others
- Confidence: A clear sense of self and an open approach to interactions
- Team Spirit: Enjoy working collaboratively and contributing your ideas
- Passion: Set high standards for yourself and ensure tasks are completed effectively
Competitive Salary: Attractive compensation package
Work-Life Balance: Enjoy 30 days of paid vacation
Professional Development: Annual budget of €1,000 for learning and growth
Modern Workspace: A contemporary office environment with excellent transport links
Mobility Benefits: Comprehensive public transport ticket provided
Company Culture: Regular team lunches and events to foster camaraderie
Top-notch Equipment: Access to MacBooks and all necessary tools
Friends & Family Discounts: Enjoy special rates at our hotels for your loved ones
If you are interested in joining our team, we look forward to connecting with you soon.
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