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Head of Supportability Engineering

vor 2 Monaten


Ulm, Baden-Württemberg, Deutschland HENSOLDT Vollzeit

About HENSOLDT

HENSOLDT Sensors GmbH is a leading provider of sensor solutions for the defense and security industry.

Job Summary

We are seeking a highly skilled and experienced professional to lead our Supportability Engineering department at our Ulm site.

Key Responsibilities

  • Lead and manage the Supportability Engineering department at the Ulm site, ensuring the delivery of high-quality support solutions.
  • Provide technical support and guidance to other locations and organizations on Supportability Engineering matters.
  • Represent the Supportability Engineering discipline within the company, towards customers and partners, as well as in association committees.
  • Collaborate with Integrated Logistic Support (ILS) Management and neighboring disciplines to ensure seamless support solutions.
  • Coordinate with product and system programs, engineering, QM, safety, and airworthiness to ensure effective support.
  • Carry out order and capacity planning for the department, ensuring optimal resource utilization.
  • Ensure the availability of personnel, tools, and other resources to meet support requirements.

Requirements

  • Master's degree in electrical engineering, mechanical engineering, industrial engineering, or a related field.
  • At least 5 years of professional experience in customer service or a related field.
  • Strong understanding of Integrated Logistic Support (ILS) and customer service processes.
  • Knowledge of relevant norms and standards, such as ASD specifications.
  • Leadership skills, including personnel and administration management.
  • Strong communication and presentation skills.
  • Business fluent in English and German.

What We Offer

  • Opportunity to work on high-tech products at the limits of physics.
  • Fair, performance-related remuneration, plus special payments.
  • Flexible working time and workplace models.
  • Company pension scheme.
  • Individual development and training opportunities.
  • Family-friendly working conditions and meal & snack options.
  • Health promotion and mobility offers.