Head of Supportability Engineering

vor 4 Wochen

Ulm, Baden-Württemberg, Deutschland HENSOLDT Vollzeit

Job Summary

HENSOLDT Sensors GmbH is seeking a highly skilled Head of Supportability Engineering to join our Services Development department at the Ulm site.

The successful candidate will be responsible for leading the Supportability Engineering department, specifying and analyzing the properties of HENSOLDT products and systems relevant for product support and service, and determining the required product support/service requirements and resources.

Key Responsibilities

  • Disciplinary and technical management of the department at the Ulm site
  • Technical support in the field of Supportability Engineering at other locations or in other organizations
  • Representation of the Supportability Engineering discipline within the company, towards customers and partners, as well as in association committees
  • Collaboration with Integrated Logistic Support (ILS) Management and the neighboring disciplines of Technical Documentation, Customer Training and Obsolescence Management
  • Coordination with product and system programs, engineering, QM, safety and airworthiness
  • Carrying out order and capacity planning for the department and ensuring capacity utilization
  • Ensuring the availability of personnel, tools and other resources (e.g. external contractors) in line with requirements, as well as order processing within the specified time, quality and cost framework
  • Assigning employees and resources to activities and projects

Requirements

  • Successfully completed studies in electrical engineering, mechanical engineering, industrial engineering or similar
  • At least 5 years of professional experience, preferably in customer service or a related field of activity
  • Strong understanding of Integrated Logsitic Support (ILS), as well as of processes and procedures in Customer Service
  • Knowledge of the content and application of relevant norms and standards (e.g. ASD specifications)
  • Leadership skills (in terms of personnel and administration)
  • Strong communication and presentation skills
  • Strong inclination to design improvements in the task environment (processes, digitization)
  • Business fluent in English and German

What We Offer

  • Work on extraordinary high-tech products at the limits of physics
  • Fair, performance-related remuneration, plus special payments
  • Flexible working time and workplace models
  • Company pension scheme
  • Individual development and training opportunities
  • Family-friendly working conditions and meal & snack options
  • Health promotion and mobility offers

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