IT Infrastructure Specialist
vor 5 Stunden
About the Role:
Nova Biomedical is seeking an experienced IT System Administrator to join our team as an IT Infrastructure Specialist. As a key member of our infrastructure support team, you will be responsible for providing technical expertise and support for all European subsidiaries. This includes resolving and coordinating issues related to local IT infrastructure, maintaining existing systems, and implementing new technologies.
Key Responsibilities:
- Client and Asset Management: Provisioning of client hardware, including notebooks (Windows 10/11 and VolP telephony)
- Mobile Device Management: Mobile device (iOS, Android) provisioning, configuration, setup, and support
- Server and Storage Management: Set up new servers, monitor, maintain, and update servers, storage, and network infrastructure
- Problem management and troubleshooting to ensure smooth operation in day-to-day business as part of 1st and 2nd level support (focus: Exchange, SharePoint Online, MS Teams, MS Outlook, LAN/WLAN, VPN Client, and individual workstations of employees)
- Local Firewall Configuration Support: Support for configuration changes (understanding & defining request, communicate with US) but configuration would still be done via the Senior LAN Supervisor in the US or Senior Manager, Information Technology and Technical Support, Europe
- Working with the Microsoft System Center family of administrative tools, Microsoft 365, Exchange Server, network hardware (LAN/WAN), and Microsoft Remote Server Administration tools
- Assist Subsidiaries with projects related to SharePoint Online collaboration platform and related processes
- Conduct audits of the local IT infrastructure in each Subsidiary
- Provide SAP user support
- Support digitization projects and the introduction of new software in all specialist areas
- Work on special IT projects and perform other duties as assigned
About You:
- Bachelor's degree (or equivalent) in Computer Science (IT) + a minimum of 3 years work experience
- A minimum of 3 years of IT/Network administration experience in 1st and 2nd Line IT Support, especially for Microsoft 365 and Microsoft Azure
- Fluent in German and/or French and English (written and oral)
- Advanced IT User skills for Microsoft 365 Office, especially in combination with SharePoint Online
- Familiar with Information Security standards like IS027001
- Basic understanding of SAP
- Understanding of GDPR requirements
- Good knowledge and experience in network administration, EDR Software, VPN, Firewalls, and VolP
- Solid understanding of wired and wireless networking solutions, cabling needs, firewalling, and routers
- Ability and willingness to travel within Europe for up to 20% of total working time
- Intercultural skills (Europe/USA) a plus
Compensation and Benefits:
We offer a competitive salary of approximately €60,000 - €80,000 per year, depending on experience, as well as additional benefits such as health insurance, retirement plan, and paid time off. At Nova Biomedical, we practice our core values of mutual respect, honesty, and integrity throughout the company. With a strong sense of family in the workplace, we are proud that one third of all our employees have been with us for over 10 years.
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