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Network Solutions Engineer

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland Cisco Vollzeit

Cisco Customer Experience (CX) Germany is actively seeking talented Network Engineers to contribute to a dynamic and growing team.

As a leading technology provider, Cisco empowers its customers with cutting-edge solutions across various domains, including data centers, networks, security, and collaboration. Our CX team plays a pivotal role in delivering exceptional customer experiences by providing technical expertise, guidance, and support throughout the entire customer journey.

Your Role:

  • Collaborate with a dedicated engineering team to deliver innovative solutions that meet our customers' evolving needs.
  • Serve as a trusted technical advisor, providing proactive and reactive support to Cisco's valued clientele.
  • Design and implement network solutions based on a thorough understanding of customer requirements, technologies, and dependencies.
  • Contribute to the success of implementation and migration projects by actively participating in planning and execution.
  • Create comprehensive customer documentation and collaborate with project partners to ensure accuracy and clarity.
  • Work closely with Project Managers to maintain alignment with established processes, track progress, and provide regular status updates.
  • Demonstrate independent problem-solving skills and a proactive approach to identifying and addressing technical challenges.
  • Share your expertise and mentor fellow engineers through knowledge sharing and guidance on projects.

Your Qualifications:

  • Fluency in German and English (minimum B2 level) is essential for effective communication with customers and colleagues.
  • A passion for continuous learning and a keen interest in emerging technological trends within the networking domain.
  • Proven experience in engineering roles, ranging from early career to senior levels, demonstrating a strong technical foundation.
  • Excellent consulting skills and a proven track record of success in customer-facing environments.
  • A deep understanding of data networks, key technologies, protocols, and best practices.
  • Experience in designing and implementing robust network solutions that meet specific business requirements.
  • The ability to analyze networking service requirements, define service models, and develop use cases.
  • Operational experience in network management, availability, and capacity management is highly desirable.
  • A willingness to travel for customer projects, training sessions, and internal meetings (25-35%).
  • A commitment to professional growth and a desire to pursue Cisco and industry certifications with company support.