Retail Operations Manager

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland SharkNinja Vollzeit

At SharkNinja, we're looking for a Retail Operations Manager to join our team in Frankfurt, DE. As a key member of our operations team, you'll play a pivotal role in ensuring the seamless execution of the order-to-cash process for retail accounts throughout the UK and the EU.

Key Responsibilities:

  • Lead and support Retail Logistics Coordinators and Team Leaders
  • Coach and develop team for improved performance and accountability
  • Implement best practices for smooth retail logistics operations
  • Monitor key performance indicators for enhanced customer experience and continuous improvement
  • Collaborate with cross-functional teams to resolve order process issues
  • Analyze operations for recommendations on improvement
  • Act as Oracle ERP business lead for system enhancement
  • Collaborate with IT and operations for testing new solutions
  • Provide technical support and training
  • Identify and implement strategic solutions for process inefficiencies

Requirements:

  • Excellent leadership and motivational skills.
  • Proven track record of leading teams in an operations context and work in a fast-paced environment.
  • Strong analytics and problem-solving skills.
  • Proven ability to develop innovative solutions for increased productivity.
  • Results oriented, focused on the outcome for the team and the company.
  • Strong interpersonal skills-able to effectively influence and lead others.
  • Excellent communication skills both written and verbal.
  • Highly collaborative with the ability to engage and lead meetings and interact with different departments throughout the organization.
  • Capable of setting and managing multiple priorities in parallel and delegate task.

At SharkNinja, we value diversity, equity, and inclusion. We're committed to creating a workplace where everyone feels welcome and empowered to contribute their best work.

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