Retail Operations Director

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland SharkNinja Vollzeit
About the Role

The Retail Operations Manager will play a pivotal role in ensuring the seamless execution of the order-to-cash process for retail accounts throughout the UK and the EU. This individual will provide strategic leadership and guidance to the Retail Logistics team, fostering strong relationships with internal stakeholders and key retail partners.

Key Responsibilities
  • Lead and support Retail Logistics Coordinators and Team Leaders
  • Coach and develop team for improved performance and accountability
  • Implement best practices for smooth retail logistics operations
  • Monitor key performance indicators for enhanced customer experience and continuous improvement
  • Collaborate with cross-functional teams to resolve order process issues
  • Analyze operations for recommendations on improvement
  • Act as Oracle ERP business lead for system enhancement
  • Collaborate with IT and operations for testing new solutions
  • Provide technical support and training
  • Identify and implement strategic solutions for process inefficiencies
Requirements
  • Excellent leadership and motivational skills.
  • Proven track record of leading teams in an operations context and work in a fast-paced environment.
  • Strong analytics and problem-solving skills.
  • Proven ability to develop innovative solutions for increased productivity.
  • Results oriented, focused on the outcome for the team and the company.
  • Strong interpersonal skills-able to effectively influence and lead others.
  • Excellent communication skills both written and verbal.
  • Highly collaborative with the ability to engage and lead meetings and interact with different departments throughout the organization.
  • Capable of setting and managing multiple priorities in parallel and delegate task.
About SharkNinja

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

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