Operations Manager for Circular Economy Startup
Vor 4 Tagen
We are seeking an experienced Operations Manager to join our team at Sempi, a pioneering startup in the circular economy sector.
The ideal candidate will have a strong background in operations, customer service, and project management, with a proven track record of driving process improvements and delivering results.
This is an excellent opportunity for a motivated individual to contribute to the growth and development of a dynamic early-stage startup.
Key Responsibilities:- Optimize product listings and inventory management across multiple platforms to maximize sales potential
- Analyze sales performance and provide data-driven recommendations to improve operational efficiency and customer satisfaction
- Assist in implementing internal processes to streamline daily operations, from product onboarding to after-sales support
- Troubleshoot customer issues, working closely with sellers to ensure a smooth and successful transaction experience
- Collaborate with co-founders on strategic initiatives to improve platform features and user engagement
- Create and maintain clear documentation for operational processes, identifying areas for automation and improvement
- A degree in business administration or a related field
- At least 2 years of experience in operations, customer service, and project management
- Strong analytical skills, with the ability to interpret sales and operational data to drive decision-making
- Excellent organizational skills, with a high level of attention to detail
- Proactive, process-driven, and excited about working in a fast-paced, dynamic environment
- Fluent in English and German
- Strong communication skills, especially when dealing with customer queries and resolving issues
- A competitive salary of €45,000 per year
- Flexibility with a hybrid working mode and flexible working hours, centrally located and well-connected office space
- The chance to work on an impactful project in the fast-growing circular economy sector
- Extensive onboarding and regular check-ins with the founding team to ensure your personal and professional development
- An innovative and supportive working environment where new ideas and approaches are encouraged
Berlin, Germany
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Berlin, Berlin, Deutschland Sempi VollzeitAbout SempiSempi is an innovative startup that empowers users to sell their second-hand items across multiple platforms with ease. Our mission revolves around optimizing sales success and providing a seamless experience for sellers in the growing circular economy.
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