Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Langenfeld, Nordrhein-Westfalen - TOMRA
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IT Support Specialist
vor 3 Wochen
Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob DescriptionTOMRA is seeking a skilled IT Support Specialist to join our global IT Infrastructure and Support Team. As an IT Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to end-users via...
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IT Support Specialist
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Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob DescriptionTOMRA is seeking a skilled IT Support Specialist to join our global IT Infrastructure and Support Team. As an IT Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to end-users via...
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IT Support Specialist
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Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob Title: IT Support SpecialistJob Description:We are seeking an IT Support Specialist to join our global IT Infrastructure and Support Team. As an IT Support Specialist, you will be responsible for providing local IT support for regional offices, ensuring a reliable, professional, and timely IT support for end users. You will work closely with the global...
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IT Support Specialist
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Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitWe are looking for a skilled IT Support Specialist to join our Global IT Infrastructure team. As an IT Support Specialist, you will be responsible for providing reliable, professional, and timely IT support to our end users.Main Responsibilities:Provide L1 Helpdesk support to end usersManage the IT onboarding process for new hiresManage hardware collection...
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IT Support Specialist
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Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob SummaryWe are seeking a highly skilled IT Support Specialist to join our global IT Infrastructure and Support Team. As an IT Support Specialist, you will be responsible for providing local IT support for regional offices, ensuring a reliable, professional, and timely IT support for end users.Key ResponsibilitiesProvide L1 Helpdesk support to end...
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IT Support Specialist
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Langenfeld, Nordrhein-Westfalen, Deutschland TOMRA VollzeitJob SummaryWe are seeking a highly skilled IT Support Specialist to join our global IT Infrastructure and Support Team. As an IT Support Specialist, you will be responsible for providing local IT support for regional offices, ensuring a reliable, professional, and timely IT support for end users.Key ResponsibilitiesProvide L1 Helpdesk support to end...
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
vor 2 Monaten
About the Role
We are seeking an experienced IT Support Specialist to join our Global IT Infrastructure and Support Team. As an IT Support Specialist, you will be responsible for providing technical support to end-users in our regional offices, ensuring a reliable and professional IT support service.
Key Responsibilities
- Provide Level 1 Helpdesk support to end-users
- Manage the IT onboarding process for new hires
- Manage hardware collection in the offboarding process
- Handle IT requests and incident reports based on assigned priority
- Collect required information to escalate to Level 2/3 support and assist in troubleshooting
- Review global tickets within your group and collaborate with the global IT Support organization
- Report and coordinate support cases with 3rd parties (hardware/software/service provider)
- Prepare client computers, mobile devices, and access cards for new employees
- Support users with Windows-based client computers and other IT-provided equipment
- Audit client computers and report compliance issues
- Perform maintenance at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other installations or fixes
- Manage the handout of assets such as desktop and laptop computers, phones, and IT-related supplies and ensure asset records are maintained
- Manage local equipment (conferencing systems and printers)
- Check local IT infrastructure, ensuring that all systems are in accordance with provided checklists
- Support local events, such as Town Hall meetings, and ensure systems are operational prior to the event, provide expert help during the event
- Assist remote infrastructure teams and provide local hands and feet support for on-premises infrastructure hardware
Requirements
- Superior knowledge of Windows and Office 365
- End-user IT support experience
- Experience with communication and collaboration systems (Outlook, Teams, O365)
- Basic network technology and security knowledge (WAN, LAN, WLAN)
- Basic Windows Server (2019/2022) or Linux administration knowledge
- Confidence in using English and German as a work language - requesting B2 level or above
About TOMRA
TOMRA is a global company committed to making the world a cleaner and better place for all. We are proud to be recognized as a contributor to this mission and hope you share these same visions and values.
