Customer Experience Intern

Vor 4 Tagen

Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

About the Role:

We are seeking a highly motivated and detail-oriented Customer Experience Intern to join our team at Kia Europe. As a Customer Experience Intern, you will play a key role in supporting our Customer Experience department in various projects and activities.

Key Responsibilities:

  • Contribute to B2B Customer Experience activities such as project and portfolio management, including gathering and coordinating information from departments, maintaining project management files and portals, preparing for monthly B2B CX portfolio meetings and regular CX committees.
  • Support B2B CX Deepdive activities by analysing research data, consolidating findings and reporting to the B2B CX Manager and the wider CX team.
  • Stay abreast of e-LCV and EV customer trends and providing creative input, ideas and new observations for customer experience strategy development and implementation.
  • Desk research and benchmarking in the areas of fleet & LCV customer experience, connectivity, charging management, mobility, digital trends and automotive in general.
  • Support the B2B CX Manager in the documentation and design of customer journeys and strategic guidelines for Kia EU divisions and markets.
  • Assist in organising and coordinating internal/external CX meetings, presentations, workshops and conferences.
  • Support the wider team with ad-hoc administrative tasks, best practices, market trends, competitor research, benchmarking and innovative initiatives.

Requirements:

  • Bachelor or Master student in the field of Business Management, Economics or Science Studies.
  • Team player who is curious, pro-active, reliable and has action-driven working approach.
  • Digitally-savvy as well as at ease with diverse online tools and platforms.
  • Strong interpersonal skills with an open approach to different nationalities and cultures.
  • Analytical (data driven) and detail-oriented.
  • Genuine interest in the areas of Automotive, Mobility, Electrification, Digital Customer Experience and Technology.
  • Proficiency in MS Office tools (especially excellence in Excel and PowerPoint desired).
  • Fluent in English (written and spoken), additional European languages are a plus.

About Kia Europe:

Kia Europe is the European sales and manufacturing arm of Kia Corporation. From our headquarters in Frankfurt, Germany, we lead 39 markets across Europe and the Caucasus, employing more than 5,500 persons, including about 3,500 blue collar workers in our state of the art car plant in Zilina, Slovakia.

Our headquarter is home to 37 different nationalities and this diversity is truly inspiring. This means that every day at Kia is an opportunity to learn something new and to grow personally and professionally. The mix of ambitious and dynamic employees from all over the world is the fuel to our success. Do you have what it takes to join our team?

  • Customer Experience Intern

    vor 2 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Customer Experience Internship OpportunityWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team as an intern. As a Customer Experience intern, you will have the opportunity to work on real projects and tasks within our department, gaining valuable experience and skills in the field.Key...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About Kia EuropeKia Europe is a leading mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars, and trucks for over 75 years.We are spearheading the popularization of electrified and battery electric vehicles, developing a...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About Kia EuropeKia Europe is a leading mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars, and trucks for over 75 years.We are spearheading the popularization of electrified and battery electric vehicles, developing a...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About Kia EuropeKia Europe is a leading mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars, and trucks for over 75 years.We are spearheading the popularization of electrified and battery electric vehicles, developing a...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About Kia EuropeKia Europe is a leading mobility brand with a vision to create sustainable mobility solutions for consumers, communities, and societies around the world. Founded in 1944, Kia has been building motorcycles, cars, and trucks for over 75 years.We are spearheading the popularization of electrified and battery electric vehicles, developing a...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team as an Intern. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key ResponsibilitiesContribute to B2B Customer Experience activities, including project and...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team as an Intern. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key ResponsibilitiesContribute to B2B Customer Experience activities, including project and...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Intern to join our team at Kia Europe. As a key member of our Customer Experience department, you will play a crucial role in supporting our business objectives and contributing to the development of our customer experience strategy.Key ResponsibilitiesContribute to B2B...

  • Customer Experience Intern

    vor 2 Monaten

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Experience Intern to join our team at Kia Europe. As a key member of our Customer Experience department, you will play a crucial role in supporting our business objectives and contributing to the development of our customer experience strategy.Key ResponsibilitiesContribute to B2B...

  • Customer Experience Intern

    vor 1 Woche

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe as an Intern. As a key member of our team, you will contribute to the development and implementation of customer-centric initiatives, working closely with cross-functional teams to drive business growth and customer...

  • Customer Experience Intern

    vor 1 Monat

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 1 Monat

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 2 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will be responsible for contributing to B2B Customer Experience activities, including project and portfolio management, data analysis, and customer journey development.Key...

  • Customer Experience Intern

    vor 2 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will be responsible for contributing to B2B Customer Experience activities, including project and portfolio management, data analysis, and customer journey development.Key...

  • Customer Experience Intern

    vor 3 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 3 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 1 Monat

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 1 Monat

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 3 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...

  • Customer Experience Intern

    vor 3 Wochen

    Frankfurt am Main, Hessen, Deutschland Kia Europe Vollzeit

    Join Our Team at Kia EuropeWe are seeking a highly motivated and detail-oriented individual to join our Customer Experience team at Kia Europe. As a key member of our team, you will contribute to the development and implementation of customer-centric strategies and initiatives.Key Responsibilities:Contribute to B2B Customer Experience activities, including...