Aktuelle Jobs im Zusammenhang mit Technical Customer Advisor - Moers, Nordrhein-Westfalen - Ingersoll Rand
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Moers, Nordrhein-Westfalen, Deutschland Ingersoll Rand VollzeitJob DescriptionIngersoll Rand is committed to a diverse workforce that reflects society. We are an equal opportunity employer.Key Responsibilities:Enter customer orders independentlyVerify delivery dates, conditions, stock levels, and offer pricesCreate order confirmations and internal receiptsGenerate documents for production and the warehouseClarify and...
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Moers, Nordrhein-Westfalen, Deutschland Ingersoll Rand VollzeitAbout the RoleIngersoll Rand is committed to fostering a diverse and inclusive workforce that reflects the society we serve. As an equal opportunity employer, we welcome applications from qualified candidates without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition,...
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vor 4 Wochen
Moers, Nordrhein-Westfalen, Deutschland Ingersoll Rand VollzeitAbout the RoleIngersoll Rand is committed to fostering a diverse and inclusive workforce that reflects the society we serve. As an equal opportunity employer, we welcome applications from qualified candidates without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition,...
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Moers, Nordrhein-Westfalen, Deutschland Ingersoll Rand VollzeitAbout the RoleIngersoll Rand is committed to fostering a diverse and inclusive workforce that reflects the society we serve. As an equal opportunity employer, we welcome applications from qualified candidates without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition,...
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Moers, Nordrhein-Westfalen, Deutschland Ingersoll Rand VollzeitAbout the RoleIngersoll Rand is committed to fostering a diverse and inclusive workforce that reflects the society we serve. As an equal opportunity employer, we welcome applications from qualified candidates without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition,...
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Moers, Nordrhein-Westfalen, Deutschland Ingersoll Rand VollzeitIngersoll Rand is committed to a diverse workforce that reflects society. We are an equal opportunity employer.Your key responsibilities will include:Entering orders and customer orders independentlyVerifying delivery dates, conditions, stock levels, and offer pricesCreating order confirmations and internal receiptsGenerating documents for production and the...
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Technical Customer Advisor
vor 2 Monaten
Ingersoll Rand values a diverse workforce that mirrors the community. We are an equal opportunity employer, considering all qualified candidates without bias based on age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristics protected by applicable laws, rules, and regulations.
Your Responsibilities:
- Accurate entry of customer orders and requests.
- Verification of delivery timelines, conditions, inventory levels, pricing, and other related aspects.
- Preparation of order confirmations and relevant internal documentation.
- Generation of documents necessary for production and warehouse operations.
- Clarification and processing of invoices, credit notes, and discounts.
- Preparation of quotes for systems and original parts, including comprehensive calculations and inquiries.
- Engagement with technology, production, shipping, service, and customers to resolve missing information.
- Independent assessment of information needed for quote preparation.
- Collaboration within the team and assumption of various tasks as required.
- Management of your own customer portfolio.
- Initiation and monitoring of new customer setups.
- Tracking of new part installations.
- Execution of compliance checks and consultation with the legal department when necessary.
- Maintenance of pricing within the 'proAlpha' ERP system.
- Organization and documentation of quotes and order records.
- Storage and management of customer and quote information.
- Reporting in accordance with supervisory directives.
- Provision of technical support via phone and email, primarily in English and German, often in collaboration with engineering or field service teams.
- Communication of technical details to customers and internal teams.
- Fostering customer relationships and ensuring effective customer care.
- Assistance with marketing campaigns and promotional activities.
- Handling of customer complaints.
- Support for pricing adjustments in marketing materials.
- Occasional attendance at customer meetings and trade events.
Your Qualifications:
- Completion of commercial training (industrial clerk) with relevant technical experience.
- A minimum of three years of professional experience post-training.
- Strong teamwork abilities.
- Proficient knowledge of English.
