Customer Experience Specialist
vor 2 Wochen
Job Summary:
Möbel Ehrmann is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities:
- Develop and maintain a deep understanding of our product offerings, including furniture and home decor items.
- Provide personalized product recommendations to customers, taking into account their needs, preferences, and budget.
- Work closely with customers to understand their design needs and preferences, and provide expert advice on how to create a cohesive and stylish living space.
- Collaborate with colleagues to achieve sales targets and drive business growth.
- Stay up-to-date on industry trends, competitor activity, and customer feedback to continuously improve sales strategies and customer experiences.
Requirements:
- High school diploma or equivalent required; degree in a related field (e.g. business, marketing, design) preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong product knowledge and ability to learn quickly.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Award and Benefits:
- A competitive salary and benefits package, including a comprehensive training program and opportunities for career advancement.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- The opportunity to work with a wide range of products and customers, and to develop your skills and expertise in a rapidly evolving industry.
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