Customer Excellence B2C Project Manager and Market Consultant
vor 4 Wochen
At Leica Camera AG, we are seeking a highly skilled Customer Excellence B2C Project Manager and Market Consultant to join our team. As a key member of our Customer Excellence Team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of strategies across markets utilizing our Salesforce B2C CRM capabilities.
Key Responsibilities:- Develop, execute, and oversee project plans for Customer Excellence initiatives.
- Coordinate cross-functional teams to ensure timely project completion.
- Utilize project management tools to track progress and mitigate risks.
- Collaborate with regional teams to identify growth opportunities and implement initiatives.
- Provide strategic insights to improve lead generation and conversion.
- Ensure consistent implementation of strategies across markets.
- Work with stakeholders to establish and prioritize business objectives.
- Allocate resources based on strategic importance and impact.
- Align market-specific priorities with organizational goals.
- Define market-specific KPIs for evaluating Customer Excellence activities.
- Regularly monitor KPIs to assess performance and identify areas for improvement.
- Implement corrective measures to optimize performance.
- Foster collaboration with HQ sales teams to align efforts with sales objectives.
- Gather feedback to shape Customer Excellence strategy and execution.
- Coordinate joint initiatives to integrate sales and marketing activities.
- Advocate for the adoption of data-driven practices within the organization.
- Utilize data analytics to inform decision-making and improve performance.
- Drive the adoption of data-driven tools to enhance sales and marketing effectiveness.
- Identify CRM and data requirements to support business objectives.
- Assess existing systems and identify opportunities for improvement.
- Collaborate with CRM and data teams to implement solutions.
- Bachelor's or Master's degree in Business Administration, Marketing, or related field or minimum 5 years of similar working experience.
- Proven experience in project management within CRM, marketing, or sales.
- Strong understanding of CRM principles and sales funnel optimization.
- Proficiency in project management and collaboration tools like Confluence, Jira, and Teams.
- Excellent communication and stakeholder management skills.
- Analytical and sales-driven mindset with attention to detail.
- Familiar with Google Analytics and MS PowerBI.
- Familiar in using Salesforce Sales Cloud and/or Marketing Cloud.
- Photography knowledge and knowing the premium luxury market is a plus.
- Ability to thrive in a dynamic environment.
- Previous sales experience, especially in e-commerce and retail, is advantageous.
- Modern working environment - in Wetzlar and in many major cities around the world.
- Flexible working hours, combined with the option of mobile working.
- Open, informal corporate culture with plenty of room for new ideas.
- Structured onboarding program and excellent internal development opportunities.
- Last but not least: a fairly remunerated, secure employment relationship and many employee discounts.
If you are a motivated and experienced professional looking for a new challenge, please apply online using the link below.
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJob Title: Customer Excellence B2C Project Manager and Market ConsultantLeica Camera AG is seeking a highly skilled Customer Excellence B2C Project Manager and Market Consultant to join our team. As a key member of our Customer Excellence Team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJob Title: Customer Excellence B2C Project Manager and Market ConsultantLeica Camera AG is seeking a highly skilled Customer Excellence B2C Project Manager and Market Consultant to join our team. As a key member of our Customer Excellence Team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitWe are seeking a highly skilled Customer Excellence B2C Project Manager and Market Consultant to join our team at Leica Camera AG. As a key member of our Customer Excellence Team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of strategies across markets utilizing our Salesforce B2C CRM...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJoin Leica Camera AG, a leading premium manufacturer of cameras and sports optics products, as a Project Manager and Market Consultant in the Customer Excellence Team. As a key member of our team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of strategies across markets utilizing our...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJob OverviewLeica Camera AG is seeking a highly skilled Project Manager and Market Consultant to join its Customer Excellence Team. This role plays a pivotal part in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets utilizing our Salesforce B2C CRM capabilities.Key...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitAbout the RoleWe are seeking a highly skilled Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG. As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets utilizing our...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitAbout the RoleWe are seeking a highly skilled Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG. As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets utilizing our...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJob Title: Customer Excellence B2C Project ManagerWe are seeking a highly skilled Customer Excellence B2C Project Manager to join our team at Leica Camera AG. As a key member of our Customer Excellence Team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of strategies across markets utilizing...
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vor 4 Wochen
Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitProject Manager and Market ConsultantWe are seeking a highly skilled Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG.As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets...
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vor 4 Wochen
Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitProject Manager and Market ConsultantWe are seeking a highly skilled Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG.As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG. As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets...
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Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG. As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets...
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vor 1 Monat
Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJob Title: Customer Excellence B2C Project ManagerWe are seeking a highly skilled Customer Excellence B2C Project Manager to join our team at Leica Camera AG. As a key member of our Customer Excellence Team, you will play a pivotal role in identifying business potentials, monitoring KPIs, and driving the implementation of strategies across markets utilizing...
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vor 3 Wochen
Wetzlar, Hessen, Deutschland Leica Camera AG VollzeitJob OverviewWe are seeking a highly skilled Project Manager and Market Consultant to join our Customer Excellence Team at Leica Camera AG. As a key member of our team, you will play a pivotal role in identifying business opportunities, monitoring key performance indicators, and driving the implementation of strategies across markets utilizing our Salesforce...
