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Service Support Assistant

vor 2 Monaten


Hamburg, Hamburg, Deutschland Nordmann Unternehmensgruppe GmbH Vollzeit

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Service Team as a Service Support Assistant. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their experience is memorable and enjoyable.

Key Responsibilities:

  • Provide top-notch service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Support our Service Team in delivering exceptional service standards, ensuring a seamless and enjoyable experience for our guests.
  • Work collaboratively with your colleagues to ensure that our guests receive a unique and personalized experience.
  • Participate in pre- and post-shift preparations to ensure that the service runs smoothly and efficiently.

Requirements:

  • Previous experience in the hospitality industry, preferably in a service-oriented role.
  • A strong customer service focus, with excellent communication and interpersonal skills.
  • A positive and approachable demeanor, with a passion for delivering exceptional service.
  • The ability to work effectively in a fast-paced environment, maintaining a high level of productivity and accuracy.
  • Proficiency in German language.

What We Offer:

  • A dynamic and creative work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including employee discounts and a competitive salary.
  • A chance to work with a leading company in the industry, with a strong commitment to excellence and customer satisfaction.