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Logistics Operations Specialist
vor 2 Monaten
We are seeking a highly skilled Logistics Operations Specialist to join our team at Amazon TA. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and services to our customers.
Key Responsibilities- Measure and monitor workflows, track onsite performance, of third-party logistics (3PL)
- Use data analysis to identify ways to optimize safety, quality, and productivity
- Resolution of operational problems in the flows to/from external service providers
- Resolution of problems that may require working onsite as a supervisor or auditor of the operations
- Acting as a point of contact through the communication between Operations and related partners, such as Supply Chain, Retail, and Transportation teams
You will have the opportunity to deal with daily tasks related to the 3PL's performance and will also have the chance to work on ad-hoc projects, new implementations, and to draft ideas leading to optimization and streamlining.
This will often require a deep dive into the issue and understanding the root cause, then working out the best solution for resolution, whether by using Amazon systems or by contacting the 3PL and asking them to support. Effective communication is essential and this can be at all levels within Amazon and the 3PL organization.
About the TeamAmazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble, and install them, and take away old items where needed.
We have ambitious plans to expand our specialist fulfillment centers and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence, and program management, and everyone plays a crucial role in growing this part of the business.
Requirements- Advanced proficiency in German in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Experience of stakeholder management including building and maintaining professional relationships
- Experience in an operational environment, such as logistics, retail, hospitality, or customer service
- Upper intermediate proficiency in English
