Client Success Specialist

vor 4 Wochen


Neunkirchen, Saarland, Deutschland BUHL Data Service GmbH Vollzeit
Customer Success Manager

Buhl Data Service GmbH is a prominent provider of cutting-edge financial and office solutions. Our commitment lies in delivering exceptional software that empowers our clients to optimize their operations and reduce costs. If you possess a strong background in customer management and a passion for fostering client success, this position may be ideal for you.

Your Responsibilities:
  • Actively cultivate and nurture relationships with clients across various sectors
  • Boost client satisfaction by offering expert guidance and advocating for our software solutions
  • Collaborate with sales, marketing, support, and product development teams to relay client feedback
  • Facilitate upselling opportunities, mitigate cancellations, and provide comprehensive client training
  • Articulate product features and advantages to clients
  • Assist in the development and upkeep of an internal knowledge base
Your Profile:
  • Proven experience in customer management or project oversight, ideally within the software sector
  • Knowledge of customer success metrics and tools such as Pendo
  • Exceptional organizational abilities and consulting skills
  • Strong communication and presentation capabilities
  • Enthusiasm for ongoing learning and teamwork
  • Accountable and results-driven approach
What We Offer:
  • Engaging responsibilities and opportunities for professional growth
  • Participation in innovative projects within a vibrant team environment
  • Flexible working hours with potential remote work options
  • Attractive salary and comprehensive benefits package
  • Access to exclusive discounts through our Corporate Benefits program
  • State-of-the-art technology and a modern office atmosphere


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