Client Success Specialist
vor 4 Wochen
Buhl Data Service GmbH is a prominent provider of cutting-edge financial and office solutions. Our commitment lies in delivering exceptional software that empowers our clients to optimize their operations and reduce costs. If you possess a strong background in customer management and a passion for fostering client success, this position may be ideal for you.
Your Responsibilities:- Actively cultivate and nurture relationships with clients across various sectors
- Boost client satisfaction by offering expert guidance and advocating for our software solutions
- Collaborate with sales, marketing, support, and product development teams to relay client feedback
- Facilitate upselling opportunities, mitigate cancellations, and provide comprehensive client training
- Articulate product features and advantages to clients
- Assist in the development and upkeep of an internal knowledge base
- Proven experience in customer management or project oversight, ideally within the software sector
- Knowledge of customer success metrics and tools such as Pendo
- Exceptional organizational abilities and consulting skills
- Strong communication and presentation capabilities
- Enthusiasm for ongoing learning and teamwork
- Accountable and results-driven approach
- Engaging responsibilities and opportunities for professional growth
- Participation in innovative projects within a vibrant team environment
- Flexible working hours with potential remote work options
- Attractive salary and comprehensive benefits package
- Access to exclusive discounts through our Corporate Benefits program
- State-of-the-art technology and a modern office atmosphere
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Client Success Specialist
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Client Success Specialist
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Neunkirchen, Saarland, Deutschland BUHL Data Service GmbH VollzeitCustomer Success ManagerBuhl Data Service GmbH is at the forefront of delivering cutting-edge financial and office solutions. Our commitment lies in equipping our clients with exceptional software that enhances efficiency and reduces costs. If you possess a strong background in customer management and a passion for ensuring client satisfaction, this position...
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Neunkirchen, Saarland, Deutschland BUHL Data Service GmbH VollzeitCustomer Success ManagerBuhl Data Service GmbH is at the forefront of delivering cutting-edge financial and office solutions. Our commitment lies in equipping our clients with exceptional software that enhances efficiency and reduces costs. If you have a strong background in customer management and a genuine interest in fostering customer success, this...
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