Customer Service Representative

vor 1 Woche

Duisburg, Nordrhein-Westfalen, Deutschland Nothelle Call Center Services GmbH Vollzeit
We are seeking a Customer Service Representative to join our team at Nothelle Call Center Services GmbH

About the Role:

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues in a timely and professional manner.



Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding products and services
  • Escalate complex issues to senior team members or management as needed
  • Meet or exceed customer satisfaction targets and key performance indicators
  • Participate in ongoing training and development to improve customer service skills and product knowledge


What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional growth


Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and other software applications


Work Environment:

Nothelle Call Center Services GmbH is a leading provider of customer service solutions. Our team is dedicated to delivering exceptional customer experiences and we are committed to providing a supportive and inclusive work environment.



What We Expect:

  • A strong commitment to customer service and satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment


We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.

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