Service Technician

Vor 6 Tagen

Haar, Bayern, Deutschland Multiwork GmbH - Rosenheim Vollzeit

**About Us**

Multiwork GmbH - Rosenheim is a reliable partner for employees and companies in the field of personnel services and personnel placement. We are a regional specialist for the regions of Rosenheim, Wasserburg, Chiemgau, and Mangfalltal.

**Job Description**

We are seeking a Service Technician (m/w/d) Inhouse for our well-known customer in Haar. The successful candidate will be responsible for:

  • **First Point of Contact**: Respond to customer inquiries and complaints in a timely and professional manner.
  • **System Documentation**: Create and maintain all system documentation for customer complaints and repairs.
  • **Reclamation Evaluation**: Evaluate customer reclamation and identify root causes.
  • **Repair Execution**: Execute repairs and maintenance tasks in a safe and efficient manner.
  • **8D Report**: Prepare and submit 8D reports for customer complaints.
  • **Test Equipment**: Design and build test equipment for customer use.
  • **Manufacturing**: Perform individual manufacturing and production of prototype parts.
  • **Safety Protocols**: Adhere to relevant safety protocols and guidelines.
  • **Support**: Provide support for customer installations in the areas of fire protection and fire alarm systems.

**Requirements**

  • **Education**: Completed vocational training in the field of telecommunications, electronics, electrical engineering, or mechatronics.
  • **Experience**: Previous experience as a Service Technician or Inhouse Technician.
  • **Programming Skills**: Knowledge of programming languages for systems and controls.
  • **Innovation**: Passion for innovative system design.
  • **Communication**: Excellent written and verbal communication skills in English for international business.
  • **Autonomy**: Ability to work independently with high responsibility.
  • **Teamwork**: Strong team player with flexibility and willingness to travel.

**What We Offer**

  • **Unlimited Contract**: Unlimited employment contract.
  • **Salary**: Salary according to collective bargaining agreement.
  • **Vacation**: 30 days of vacation per year.
  • **Company Vehicle**: New company vehicle with possibility of private use.
  • **IT Equipment**: Modern IT equipment, including smartphone and tablet PC.
  • **Team Events**: Participation in team events, such as summer festival and Christmas party.
  • **Onboarding**: Comprehensive onboarding program with detailed training and qualification.
  • **Professional Environment**: Professional and collegial work environment in an experienced and competent team.
  • **Flat Hierarchy**: Flat hierarchy with short decision-making processes and varied tasks.
  • **Security**: Security of an internationally active and independent family-owned company.

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