Service Operations Coordinator
vor 4 Wochen
Join our team as a Service Operations Coordinator (m/f/d) at Voets Autozentrum GmbH.
Voets Autozentrum GmbH is a proud member of the VOETS GRUPPE, a prominent automotive dealership network in Germany, comprising 21 locations and employing over 1450 professionals. With nearly a century of experience, we excel in providing comprehensive mobility solutions. As an authorized partner of the Volkswagen Group, we represent esteemed brands including Volkswagen, Audi, ŠKODA, SEAT, CUPRA, and Porsche, showcasing the latest innovations in the automotive sector.
KEY RESPONSIBILITIES- Support workshop management in the organization and prioritization of service orders and workforce distribution.
- Oversee the quality and thoroughness of vehicle servicing.
- Conduct final evaluations of all service operations.
- Ensure accurate execution of service requests.
- Adhere to manufacturer protocols for warranty and goodwill processes.
- Completed vocational training as an automotive technician (m/f/d).
- Additional certifications as a service technician (m/f/d) or master technician (m/f/d) in the automotive field are beneficial.
- Several years of pertinent experience as an automotive technician or service specialist.
- In-depth knowledge and practical experience in vehicle repair and electronic systems, including computerized maintenance.
- Proven experience in supervising and mentoring team members.
- Strong grasp of production management and job scheduling, along with work preparation skills.
- Valid driver's license, minimum Class B.
- High level of responsibility and exceptional communication abilities.
- Excellent interpersonal skills and a customer-focused approach.
- An autonomous and significant role within the organization.
- A stable and forward-looking position in one of Germany's leading automotive dealer groups.
- Varied career advancement opportunities.
- A contemporary work environment.
- Collaboration with highly skilled and motivated colleagues.
- Exclusive benefits for vehicle purchases, spare parts, and service.
- 30 days of annual leave.
- Company-sponsored pension plan.
- Bicycle leasing options available.
If you have a passion for the automotive industry, this opportunity is tailored for you. We welcome your application and look forward to discussing your potential with us.
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