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IT Service Manager Cloud Delivery Specialist

vor 2 Monaten

Stuttgart, Baden-Württemberg, Deutschland Leadec Management Central Europe BV & Co. KG - Karriere Vollzeit
IT Service Manager Cloud Delivery Specialist

Are you a skilled IT professional looking for a challenging role in cloud service delivery? We are seeking an experienced IT Service Manager to join our global IT Operations team.

Key Responsibilities:
  • Take ownership of IT Service Management in the cloud service delivery area
  • Ensure the quality of ITSM processes and contribute to the implementation of new topics and processes
  • Monitor contract-related and SLA responsibilities independently
  • Complete and maintain documentation for cloud topics
  • Collaborate proactively with global IT infrastructure teams and service providers to ensure contract fulfillment and optimal service delivery
Requirements:
  • Completed studies in computer science, business informatics, or comparable training
  • Professional experience in service delivery, IT governance, and IT security management
  • Strong understanding of ITSM and ITIL, knowledge of cloud environment (AWS and/or Azure), and familiarity with business workflow processes
  • Conversationally fluent English language skills (min. C1/C2) and German language skills are advantageous
What We Offer:
  • Security and stability of a large, globally active company
  • Structured induction into the new area of responsibility, training, and further education opportunities
  • Attractive remuneration commensurate with qualifications
  • 30 days vacation entitlement
  • Proportionate mobile working and flexible working hours
  • Company pension scheme, numerous benefits for employees, including local health and sports offers, and the option to lease a company bicycle