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Software Support Specialist

vor 2 Monaten


Einbeck, Niedersachsen, Deutschland KWS Group Vollzeit

About Us: With a workforce exceeding 5,000 across more than 70 nations, our company is a leader in the agricultural sector, specializing in the breeding and distribution of seeds for various crops including corn, sugarbeet, cereals, vegetables, oilseed rape, and sunflower.

Role Overview: As a key member of the Breeding Information Team, you will play a vital role in managing documentation, curating data, providing user assistance, and implementing software solutions across different crop categories.

Key Responsibilities:

  • Draft and maintain technical documentation such as process maps, quality management handbooks, master data, and data dictionaries.
  • Create user manuals, presentations, and instructional videos to enhance the understanding of software tools used in breeding.
  • Curate and transform historical datasets to ensure compatibility with new software applications.
  • Assist in coordinating software implementation initiatives across breeding stations.
  • Provide first-level support for software tools utilized in breeding.
  • Manage document libraries within collaborative platforms (e.g., SharePoint, Teams, OneDrive).
  • Support the organization of team activities including meetings, events, and onboarding processes.
  • Utilize professional tools for process mapping (e.g., Visio, Signavio).
  • Collaborate effectively with cross-functional and international teams.
  • Exhibit excellent communication skills in English (both written and verbal); proficiency in German or other languages is advantageous.

Our Culture: As a family-owned business, we uphold values of teamwork, trust, independence, and vision, fostering a collaborative and friendly work environment. We prioritize individual professional and personal growth, working within a dynamic team characterized by flat hierarchies.

What We Offer: We provide top-notch work equipment, a fully subsidized cafeteria, and convenient public transport options. Our employee benefits include a company pension scheme, capital formation benefits, holiday bonuses, childcare allowances, and a job bike program. Health and safety are paramount, supported by our company doctor and wellness initiatives.

We look forward to welcoming new talent to our team.