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Rental Service Representative
vor 2 Monaten
We're a fast-growing digital company taking the travel industry by storm. We're a dynamic and innovative company that's revolutionizing the way people experience travel.
If you're adventurous and looking for an international experience in a fast-paced tourism environment, you're in the right place. We're seeking a Rental Service Representative to join our team in one of our many European locations.
The Rental Service Representative will be the direct point of contact for Indie Campers with our clients, providing world-class customer service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Direct contact with clients, providing exceptional customer service and resolving any issues that may arise.
- Receive and deliver campervans, ensuring timely check-ins and check-outs.
- Register guests, process payments, and explain vehicle functionalities, reservation details, and terms and conditions.
- Maintain updated information on van availability, reservations, and guest communications.
- Perform supportive functions to ensure smooth operations, including picking up guests from/to the airport and preparing vans.
- Verify and prepare vans before each booking.
- Perform inspections and keep complete, accurate records of the vehicle's condition.
Requirements:
- Proven work experience as a team leader in Hospitality, Rent-a-Car, Retail, Customer Service, or similar operational environments.
- Fluency in English.
- Eligibility to work in the EU, a valid driver's license, and confidence in driving a campervan.
- Availability for flexible working hours.
- Excellent communication skills and a passion for working with people.
- Independence, organization, and problem-solving skills.
Nice to Have:
- Degree in Tourism or Hospitality.
- Affinity with campervans or vehicle maintenance.
What We Offer:
- A dynamic and innovative work environment where your contribution matters.
- Continuous training and coaching to develop your leadership and management skills.
- A competitive package including a performance bonus and the opportunity to take book-free road trips across Europe (subject to availability).
- The chance to interact with people from all over the world.
- The satisfaction of providing our guests with a more personal, alternative holiday experience.
Locations:
- Austria
- Belgium
- Croatia
- France
- Germany
- Iceland
- Ireland
- Italy
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- UK
