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Service Agreement Coordinator

vor 2 Monaten


Hamburg, Hamburg, Deutschland Radio Holland Vollzeit

RADIO HOLLAND stands at the forefront of providing Navigation and Communication solutions for the global maritime sector. Our expertise lies in the installation, integration, and delivery of sophisticated electronic systems aboard marine vessels. With our extensive global network, we guarantee efficient service across major maritime routes. Our commitment is to introduce innovative and sustainable technologies that enhance operational efficiency and safety on the water.

We invite you to become a vital part of our Deepsea department as a Contract Management Specialist. In this position, you will collaborate closely with service engineers, coordinators, planners, and business managers to ensure exceptional service delivery to our clientele.

Key Responsibilities:

  • Offer comprehensive contract support to clients and oversee the fulfillment of parts and services in accordance with established agreements.
  • Address client inquiries for quotations while ensuring adherence to contract stipulations.
  • Facilitate the delivery of spare parts and collaborate with the Finance team to finalize contractual agreements.
  • Administer invoices and maintain precise records of vessels and equipment within the system.
  • Engage with customers to guarantee superior service delivery.

Qualifications:

  • Proven experience in customer service within a dynamic environment.
  • Educational qualifications in a relevant discipline.
  • Proficiency in both German and English languages.

What We Provide:

  • Attractive salary and comprehensive benefits package.
  • Opportunities for career advancement.
  • A collaborative workplace with access to cutting-edge technology.
  • Engaging challenges within the maritime sector.