Sales Support Manager B2C

vor 2 Monaten

Aachen, Nordrhein-Westfalen, Deutschland Zentis Vollzeit
Position: Sales Support Specialist

We are seeking a highly skilled Sales Support Specialist to join our team at Zentis. This role involves being the primary point of contact for product-specific and general inquiries in a dynamic B2C environment focused on jam, fruit spreads, and sweet creams.

Key Responsibilities:

  • Handle customer inquiries and provide product information, ensuring timely and accurate responses.
  • Support the Key Account Management team with sales and revenue analyses, providing valuable insights to drive business growth.
  • Organize customer events and prepare presentations to showcase our products and services.
  • Create and follow up on offers and contracts, maintaining strong relationships with customers.
  • Monitor product launches and promotional activities, staying up-to-date on market trends and competitor activity.
  • Assist in order processing and export documentation, ensuring seamless logistics and customer satisfaction.

Requirements:

  • Completed commercial training or equivalent experience.
  • Several years of sales experience, preferably in the food/FMCG sector.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and teamwork abilities, with a focus on building strong relationships with customers and colleagues.
  • Proficient in MS Office, with a strong understanding of data analysis and reporting tools.
  • Fluent in German and English, with the ability to communicate effectively in both languages.

Benefits:

  • 30 days of vacation per year, providing ample time for relaxation and rejuvenation.
  • Training and development opportunities, helping you grow professionally and personally.
  • 38-hour work week, ensuring a healthy work-life balance.
  • Performance-based bonus, recognizing and rewarding outstanding performance.
  • Company pension scheme, providing financial security and stability.
  • Flexible working hours, allowing you to manage your time effectively.
  • Health management and supplementary health insurance, prioritizing your well-being.
  • Discounted meals in the staff canteen, promoting a healthy and convenient lifestyle.
  • Competitive salary, reflecting your value to the organization.
  • Employee discounts and benefits, enhancing your overall compensation package.
  • Holiday and Christmas bonus, showing appreciation for your hard work and dedication.

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