Aktuelle Jobs im Zusammenhang mit First Level Support Specialist - Bonn, Nordrhein-Westfalen - GULP – experts united
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IT Support Specialist
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IT Support Specialist
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Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitUnlock Your Potential in 1st Level SupportAre you ready to take the first step in your IT career? We're looking for a skilled 1st Level Support professional to join our team at GULP – experts united. As a key member of our support team, you'll be responsible for providing top-notch service to our business customers.Your Key Responsibilities:Respond to and...
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IT Support Specialist
vor 4 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitUnlock Your Potential in 1st Level SupportAre you ready to take the first step in your IT career? We're looking for a skilled 1st Level Support professional to join our team at GULP – experts united. As a key member of our support team, you'll be responsible for providing top-notch service to our business customers.Your Key Responsibilities:Respond to and...
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IT Support Specialist
vor 3 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitUnlock Your Potential in 1st Level SupportAre you ready to take the first step in your IT career? We're looking for a skilled 1st Level Support professional to join our team at GULP – experts united. As a key member of our support team, you'll be responsible for providing top-notch service to our business customers.Your Key Responsibilities:Respond to and...
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IT Support Specialist
vor 3 Wochen
Bonn, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitUnlock Your Potential in 1st Level SupportAre you ready to take the first step in your IT career? We're looking for a skilled 1st Level Support professional to join our team at GULP – experts united. As a key member of our support team, you'll be responsible for providing top-notch service to our business customers.Your Key Responsibilities:Respond to and...
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IT Support Specialist
vor 2 Wochen
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IT Support Specialist
vor 2 Wochen
Bonn, Nordrhein-Westfalen, Deutschland Prosystems IT GmbH VollzeitJob DescriptionProsystems IT GmbH is seeking a skilled IT Support Specialist to join our team in the Bürokommunikation department. As a key member of our team, you will be responsible for providing technical support and maintenance for our customers' communication applications, with a focus on Microsoft Exchange/Outlook, Teams, and Mobile Device...
First Level Support Specialist
vor 2 Monaten
Job Opportunity at GULP – experts united
About the Role
We are seeking a highly skilled and motivated First Level Support Specialist to join our team at GULP – experts united. As a First Level Support Specialist, you will be responsible for providing technical support to our clients in the IT sector.
Key Responsibilities
- Acceptance and qualification of customer inquiries and faults in the ticket system
- Identification of problems and development of a proposed solution
- Continuous optimization of operating processes and structures
- Documentation of inquiries and fault reports
- Service and customer-oriented support for business customers in the 1st level environment
- Creation and maintenance of customer-oriented information in the knowledge databases
Requirements
- Completed apprenticeship in the IT sector, also career starters welcome
- First professional experience in 1st level support is an advantage
- Very good knowledge of the common Microsoft operating systems
- Very good communication skills and good knowledge of German and English
- Initiative, quick comprehension and high willingness to learn
- High customer orientation
- Fundamental willingness to work in shifts (e.g. home office)
What We Offer
- Fast and smooth placement in a permanent position directly with our clients
- Appreciative and trusting support throughout the entire placement process
- Targeted preparation for the job interview with our client
- Trusted contacts with companies in the region thanks to many years of market presence
- Attractive, performance-related remuneration
