Service Coordinator

vor 4 Wochen

Mannheim, Baden-Württemberg, Deutschland Porsche Zentrum Mannheim Vollzeit

Join the esteemed team at Porsche Zentrum Mannheim as a Service Coordinator, where you will play a vital role in delivering exceptional customer experiences. This position is ideal for individuals with a strong background in customer service and a keen interest in the automotive sector.

Key Responsibilities:
  • Greet clients upon arrival and guide them to the right personnel
  • Provide assistance to customers while they wait, including information and refreshments
  • Schedule service appointments and manage customer mobility needs
  • Oversee workshop bookings
  • Process cash transactions and handle general correspondence for the service department
  • Manage incoming phone inquiries
  • Support projects assigned by the After Sales Manager or Service Advisor
Qualifications:
  • Completed vocational training with a focus on technical knowledge
  • Proficient in Microsoft Office Suite
  • Experience in front office roles or direct customer interaction within the automotive industry
  • Excellent communication skills and a customer-focused attitude
  • Proactive and independent with a strong service orientation
  • Self-driven and capable of thriving in a dynamic environment
What We Offer:

As part of our team, you will benefit from:

  • Diverse and challenging responsibilities
  • Opportunities for ongoing professional development
  • Attractive compensation package
  • Health insurance coverage
  • Subsidized company bicycle program
  • Pension plan
  • Employee perks
  • Modern working environment
  • Supportive and skilled colleagues

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