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Automotive Systems Architect
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User Support Technician
vor 3 Monaten
At TecAlliance, we unite IT professionals and automotive experts to innovate the digital landscape of the automotive spare parts sector. With a diverse team of over 900 individuals across 140 nations, we take pride in integrating data for numerous automotive giants.
Position Overview
We are seeking a proficient IT Engineer to become a vital part of our global User Support Team. In this position, you will play a key role in maintaining the accessibility and currency of our internal IT services for employees worldwide. Your primary responsibilities will encompass incident and service management, hardware and software setup, and knowledge dissemination.
Key Responsibilities:
- Global Incident and Service Management
- IT Hardware Setup and Management
- Monitoring and Maintenance of IT Service Requests
- Knowledge Dissemination through Service Documentation
- Assisting with IT Projects
Required Qualifications:
- Completed education as an IT System Administrator
- Extensive experience in Microsoft System Administration
- Expertise in 1st Level Support and Connectivity
- Familiarity with Scripting and Programming languages is advantageous
- Strong communication and teamwork abilities
What We Offer:
Competitive salary and performance bonuses
Company pension and insurance plans
Access to product information and repair guidelines
Discounts with various partners
Subsidized meals for on-site staff
Options for hybrid or full-remote work
Structured onboarding experience
30 days of annual leave
Flexible working hours
Focus on results and individual accountability
Company Culture:
Recognized as a Top Company on Kununu
Strong emphasis on teamwork and collaboration
Regular team-building events
Support for individual expression and agile transformation
