Hotel Sales Coordinator

vor 4 Wochen

Munich, Bayern, Deutschland Preferred Hotel Group Vollzeit
Job Summary

The Coordinator, Global RFP Programs will play a crucial role in supporting the international RFP Programs department in achieving its daily and long-term goals. This includes collaborating with global sales directors, RFP department team coordinators, and hotelier members to drive department success and targets. With a growing brand membership of 700 hotels, this role is essential in maintaining a productive and profitable global hotel program department.

Key Responsibilities
  • Assist in the implementation and maintenance of daily and long-term goals for the RFP Programs department.
  • Support global sales directors, RFP department team coordinators, and hotelier members in achieving department goals and targets.
  • Train member hotels on contract software systems, liaise with Regional & Area Managing Directors, Global Distribution Systems, and Revenue Management/Reservations Teams globally, and Accounting.
  • Manage multiple simultaneous deadlines and prioritize work to meet team revenue goals.
  • Perform administrative duties, including filing, calendaring, and data entry.
  • Provide excellent customer service and communication skills, both written and verbal.
Requirements
  • Strong organizational skills to plan and prioritize work while meeting multiple and simultaneous deadlines.
  • Highly accurate and consistent worker with excellent customer service skills.
  • Excellent communication skills, problem-solving ability, and ability to work independently or as part of a team.
  • Ability to work in a fast-paced environment and exercise good judgment in associate relations.
Working Conditions

The working environment is a professional office in a shared work area. Office space is beautifully decorated and equipped with all required technology tools. Work is performed on web-based tools, email, and telephone. The incumbent is seated most of the time, and work is done in the Munich Office, Monday-Friday, 9:00am-5:00pm.

Training and Development
  • Orientation
  • Outlook/CRM Training/Microsoft Teams
  • Cvent Lanyon RFP electronic submission tool
  • PreferredNet member site/Umbraco Administration
  • Excel Spreadsheets/Corporate Account Survey
  • Internal Billing Grids

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